Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

FIRST Union applauds ANZ


After years of campaigning, FIRST Union applauds ANZ for being the first New Zealand Bank to do away with sales targets

Following heated debate around sales targets in the banking sector in recent months, and years of campaigning by Union members, FIRST Union is very glad to see that ANZ has this morning announced the removal sales targets from its frontline retail staff.

FIRST Union National Finance Sector Organiser, Stephen Parry, says that a toxic sales culture is rife in the New Zealand banking sector, and is pleased to see that ANZ has signalled a major move in the right direction by removing sales targets.

“Union members at ANZ and the other major banks have for years, if not decades, been raising the issue of inappropriate sales pressure. This pressure is about much more than whether or not a worker receives a bonus payment it’s about a day-to-day culture where sales come first and service comes second, and where workers risk disciplinary action if they do not meet their targets.”

Mr Parry says the Union has recently concluded a round of collective bargaining negotiations with ANZ where the removal of sales targets and sales pressure was the main point of discussion.

“On top of today’s announcement, we are also in the process of taking out an offer to members which includes a ban on performance management around sales, and a commitment from ANZ to move away from a sales-based culture to one based on ethical behaviour and customer service”.

He says ANZ is the first major New Zealand Bank to take these steps, and expects that other Banks will soon fall into line.

“FIRST Union applauds both the bank and the Union members who have been pushing for this change for years. ANZ has now set the bar we hope that the other banks will now do the right thing and step up to the plate. Customers and regulators are demanding more ethical business practices from the banks, now is the time for the other banks to fall into line.”

“The removal of sales targets will have a huge effect on Union members. They’ll now be able to focus on getting on with their jobs and doing well by their customers without having to worry about getting in trouble if they do not sell enough bank products. Today’s announcement is big win for both bank workers and consumers.”

ENDS

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Another Reason To Loathe HR Departments (And On The Teachers Strike)

This morning’s news item about Police emergency call centre staff turning up for work while they’re sick – because they’re afraid their sick leave statistics will be used against them, and their jobs put in jeopardy – is not an isolated case...

Obviously, sick people shouldn’t be being treated by doctors and nurses who are themselves sick and potentially infectious. Similarly, Police emergency calls also need to be fielded by people who’re feeling alert, and on top of their game. More>>

 
 

MPs' Computers To Be Searched: Inquiry Into Leak On Simon Bridges' Expenses

An inquiry has been launched to find out who leaked the National Party's expenses to the media... Parliament's speaker, Trevor Mallard, said a Queen's Counsel would lead the inquiry with the help of an employment lawyer and also someone with forensic IT skills. More>>

ALSO:

Teachers Strike: Nationwide Rallies And Marches

Teachers and principals voted for a full day strike to be held on 15 August to send a strong message to the Government that the current collective agreement offers from the Ministry of Education would not fix the crisis in teaching. More>>

ALSO:

Wellington.Scoop: City Council Ends Its Support For Jackson’s Movie Museum

The Wellington City Council and the Movie Museum Limited have today announced a mutually-agreed parting of the ways for a joint project between the Council’s Convention Centre and TMML’s Movie Museum... Both parties remain optimistic for the future of their respective projects. More>>

Pay Equity: Historic Settlement For Education Support Workers

The New Zealand Educational Institute (NZEI) and the Ministry of Education today signed Terms of Settlement to address a pay equity claim for 329 support workers who work with very young children in early childhood and primary schools. More>>

ALSO:

Gordon Campbell: On The Stereotypes About Jacinda Ardern

Routinely, female politicians get depicted as either show ponies or battle axes, with little room for anything else in between. .. More>>

Weekend Interviews: "Discriminatory And Racist" Aussie Deportations

The former president of Australia’s Human Rights Commission Gillian Triggs says deportations have risen dramatically in Australia since 2014 when ministers and ministerial delegates were given the power to cancel visas - and half of those being deported are New Zealanders. "These are massive numbers, actually escalating dramatically."... More>>

ALSO:

Legal Challenge: Prisoner Has 9 Boxes Of Documents Seized

Human rights organisation People Against Prisons Aotearoa says a prisoner they advocate for has had 9 boxes of legal documents seized from him just days before his case against the Department of Corrections was to be heard. More>>

Single-Use Plastic Bags: Govt To Phase Them Out

Single-use plastic shopping bags will be phased out over the next year, Prime Minister Jacinda Ardern and Associate Environment Minister Eugenie Sage announced today. More>>

ALSO:

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages