Video | Business Headlines | Internet | Science | Scientific Ethics | Technology | Search

 

American Express Offers Tips For Online Shoppers

AUCKLAND ( Nov. 29, 2000) – Online shopping is expected to be big business this Christmas, with a majority of New Zealand households now in a position to make purchases over the internet.

Research by American Express shows there continues to be some nervousness amongst New Zealanders about shopping online, so the company has suggested some simple steps to take before making that e-purchase.

American Express New Zealand Country Manager Anna Hynes recommends consumers examine a website’s privacy policy before shopping.

“Look for sites that clearly explain why data is collected and how it is used,” she said.

Ms Hynes suggested consumers look for online sites that use encryption to protect confidential information when it is transmitted.

It is also a good idea to make sure there is another way to contact an online company – perhaps by telephone or facsimile – to address any questions or concerns about an order.

Ms Hynes also urged consumers to understand an online shopping site’s policy on returns or exchanges, and to check out a website’s policy on freight costs.

“Make sure you understand exactly how much you are paying for shipping costs and what the delivery time will be,” she said.

As well as ensuring websites are secure, Ms Hynes said consumers should use a secure payment method.

For American Express Cardmembers, the company offers an Online Guarantee that ensures they will not be held responsible for any unauthorised charges made on their Cards while shopping over the internet.

If American Express Cardmembers discover any fraudulent transaction has taken place with their Card as a result of an online shopping trip, then they will not be held responsible for the charge. The guarantee applies for all New Zealand American Express Cardmembers shopping on the web, regardless of where the site is based.

The Online Guarantee is in addition to the American Express Cardmember Terms and Conditions. These already ensure that if Cardmembers are billed for merchandise online that never arrives, they can arrange a credit for the transaction through American Express.


“With this sort of security, Christmas shopping online should be a breeze this year, " Ms Hynes said.


About American Express:

The American Express Company, which is celebrating it 150th anniversary this year, is a diversified worldwide travel, financial and network services company. Founded in 1850, it is a leader in charge and credit cards, Travelers Cheques, travel, financial planning, investment products, insurance and international banking. For more information about American Express, visit the worldwide web site at http://www.americanexpress.co.nz.


For further information:

Mark Reynolds
Public Affairs
American Express New Zealand
Tel: 09 3674370
025 2073303

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Mycoplasma Bovis: More Properties Positive

One of the latest infected properties is in the Hastings district, the other three are within a farming enterprise in Winton. The suspect property is near Ashburton. More>>

ALSO:

Manawatū Gorge Alternative: More Work Needed To Choose Route

“We are currently working closely and in partnership with local councils and other stakeholders to make the right long-term decision. It’s vital we have strong support on the new route as it will represent a very significant long-term investment and it will need to serve the region and the country for decades to come.” More>>

ALSO:

RBNZ: Super Fund Chief To Be New Reserve Bank Governor

Adrian Orr has been appointed as Reserve Bank Governor effective from 27 March 2018, Finance Minister Grant Robertson says. More>>

ALSO:

ScoopPro: Helping PR Professionals Get More Out Of Scoop

Scoop.co.nz has been a fixture of New Zealand’s news and Public Relations infrastructure for over 18 years. However, without the financial assistance of those using Scoop in a professional context in key sectors such as Public Relations and media, Scoop will not be able to continue this service... More>>

Insurance: 2017 Worst Year On Record For Weather-Related Losses

The Insurance Council of New Zealand (ICNZ) announced today that 2017 has been the most expensive year on record for weather-related losses, with a total insured-losses value of more than $242 million. More>>

ALSO: