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Next Generation CRM Solution On Schedule

PeopleSoft Ships Next Generation CRM Solution On Schedule

PeopleSoft 8 CRM Sets New Industry Standard

Auckland, 4 July, 2001 - PeopleSoft Inc. (Nasdaq: PSFT) today announced the on-time delivery and immediate availability of PeopleSoft 8 Customer Relationship Management (CRM) - the industry’s first pure internet CRM solution.

“PeopleSoft 8 CRM is the first and only CRM solution that provides the infrastructure to support the collaborative enterprise, and which delivers organisations a level of visibility that cannot be reached with other solutions,” said Andrew Barkla, Vice President, PeopleSoft Asia Pacific. “Business throughout Australia and New Zealand now have the right technology and expertise to satisfy and retain their customers and increase profitability.”

With the delivery of the industry’s first pure internet CRM solution on schedule, PeopleSoft continues to raise the bar in the software industry, further demonstrating its technology leadership.

PeopleSoft 8 CRM is a next-generation solution delivering dramatic business benefits to customers, suppliers and employees. With no code on the client, the PeopleSoft Internet Architecture enables universal access from any web device, anywhere in the world, at any time.

PeopleSoft’s pure internet architecture improves an organisations’ bottom line by reducing deployment, maintenance and training costs. Embedded business analytics provide real-time visibility into critical business processes, enabling faster, more informed decisions. Seamless integration with other applications supports business processes both inside and outside enterprise boundaries.

PeopleSoft 8 CRM integrates marketing, sales, and customer service to PeopleSoft supply chain, financials and human capital management systems. This integration allows customers, suppliers and employees to collaborate as one enterprise, enabling organisations to deliver a consistent customer experience and managers to make faster, more informed decisions.

“PeopleSoft’s technology leadership and innovation continues to impress us,” said Dolf Collee, Board Member of ABN AMRO Bank. “The PeopleSoft 8 CRM pure internet platform will provide universal access for our customers, suppliers and employees. Access through any web device, anywhere in the world, at any time supports our multi-channel distribution strategy and will enable ABN Amro to continue growing its global banking operations.”

“Organisations are noticing the cost-savings of leveraging the internet to distribute their applications to users all over the world and are demanding vendors deliver applications based on that model. Vendors that can understand this trend and deliver a browser-base interface will be key players in the CRM industry,” said Esteban Kolsky, Sr., Research Analyst at Gartner.

PeopleSoft 8 CRM, the industry’s first pure internet CRM solution, is immediately available. The comprehensive suite includes the following applications: Sales; Marketing; FieldService; HelpDesk; Support; Interaction Management.
About PeopleSoft
PeopleSoft is a world leader in providing eBusiness applications that enable people - customers, suppliers and employees - to power the internet. PeopleSoft's pure internet Customer Relationship Management, Supply Chain Management, and Enterprise Management solutions provide the industry's most open and flexible e-commerce platform. PeopleSoft employs more than 8,000 people worldwide, including 2,400 eBusiness consultants. More than 4,700 organisations in 107 countries run on PeopleSoft eBusiness applications. Visit us at www.peoplesoft.com.

PeopleSoft and the PeopleSoft logo are registered trademarks. All other company and product names may be trademarks of their respective owners. Copyright © 2001 PeopleSoft, Inc. All rights reserved.


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