PeopleSoft 8 CRM Sets New Industry Standard

Media Release

PeopleSoft Unveils Power of Next Generation CRM Solution to
New Zealand Business

PeopleSoft 8 CRM Sets New Industry Standard

Auckland, Friday 7th December 2001 – At launch events in Auckland and Wellington, PeopleSoft Inc. (Nasdaq: PSFT) has demonstrated the industry’s first pure internet Customer Relationship Management (CRM) solution, PeopleSoft 8 CRM.

“PeopleSoft 8 CRM is the first – and only – CRM solution that provides the infrastructure to support the collaborative enterprise,” said David Webster, PeopleSoft’s Managing Director for New Zealand and Australia. “With pure internet architecture, embedded analytics and full integration with enterprise systems, PeopleSoft 8 CRM delivers customers a level of visibility that cannot be reached with other solutions. Organisations throughout New Zealand now have the right technology and expertise to satisfy and retain their customers and increase profitability.”

“It’s always exciting when you’re able to offer the first of a new generation of software solutions,” says Greg Devine, Director of SalesTech – the 8 CRM distributor in New Zealand. “When the business benefits of that new generation are as compelling as PeopleSoft 8 CRM’s are, it’s doubly great for us to be involved in taking this product to New Zealand organisations.”

With the delivery of the industry’s first pure internet CRM solution, PeopleSoft continues to raise the bar in the software industry, further demonstrating its technology leadership.
PeopleSoft 8 CRM is a next-generation solution delivering dramatic business benefits to customers, suppliers and employees. With no code on the client, the PeopleSoft Internet Architecture enables universal access from any web device, anywhere in the world, at any time.

PeopleSoft’s pure internet architecture improves an organisation’s bottom line by reducing deployment, maintenance and training costs. Embedded business analytics provide real-time visibility into critical business processes, enabling faster, more informed decisions. Seamless integration with other applications supports business processes both inside and outside enterprise boundaries.

PeopleSoft 8 CRM integrates marketing, sales, and customer service with PeopleSoft supply chain, financials and human capital management systems. This integration allows customers, suppliers and employees to collaborate as one enterprise, enabling organisations to deliver a consistent customer experience, and managers to make faster, more informed decisions.

PeopleSoft 8 CRM, the industry’s first and only pure internet CRM solution, is immediately available. The comprehensive suite includes the following applications: Sales; Marketing; FieldService; HelpDesk; Support; Interaction Management.

Analysts’ quotes on PeopleSoft 8 CRM are available on request.

About PeopleSoft
PeopleSoft (Nasdaq: PSFT) is the world’s leading provider of collaborative enterprise software. PeopleSoft pure internet software enables organisations to reduce costs and increase productivity through collaboration with their customers, suppliers, and employees. PeopleSoft’s integrated, best-of-breed applications include Customer Relationship Management, Enterprise Service Automation, Supply Chain Management, Human Resources Management, Financial Management, and Enterprise Performance Management. More than 4,700 organisations in 107 countries run on PeopleSoft software. For more information, visit us at www.peoplesoft.com.

PeopleSoft began operations in Asia Pacific in 1993 and now has offices in Sydney, Melbourne, Canberra, Perth, Brisbane, Adelaide, Auckland, Wellington, Singapore, Hong Kong, Malaysia and Taiwan. Its customers include AAP, AMP, ANZ, Australian National University, Australian Stock Exchange, Bangkok General Hospital, Coles Myer, Department of Defence, Eastern Energy, Ford, Foxtel, Government of Singapore Investments Corporation, HSBC Holdings, John Fairfax Holdings, Mass Transit Railway Corporation (MTRC) Hong Kong, National Mutual Health Insurance, NZ Police, NZ Post, UNITEC, Reserve Bank of Australia, Reding Paper Products, Transfield Pty Ltd, University of NSW, Hewlett-Packard, Citibank, AMD, DBS Bank, PSA Corporation, Singapore Ministry of Finance, Morrison Express, Singtel, Starhub, Tenaga Nasional, Telekom Malaysia and Swire Properties.

About Sales Technologies
Founded in 1992 and with offices in Auckland, Wellington and Sydney, Sales Technologies is Australasia’s largest organisation focused exclusively on selling and implementing CRM (customer relationship management) solutions. Sales Technologies has been the New Zealand distributor of PeopleSoft CRM (formerly Vantive CRM) since 1996. CRM implementation services include:
- CRM consultancy
- System design
- Data profiling and data integration services
- PeopleSoft 8 CRM and Selectica implementation
- Training
Sales Technologies has implemented CRM systems for leading blue chip organisations such as Telecom (NZ) Ltd, BAT, Shell Oil, Aon, Tower Corporation, gen-i and Air New Zealand. For more information, visit www.salestech.co.nz.

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