Video | Business Headlines | Internet | Science | Scientific Ethics | Technology | Search

 


Software For Organisations Dogged By Chaos

May 8, 2002
9020 Technologies

A new software solution has been released that not only organises data - it also organises people.

The job allocation and management software created by Christchurch business and software company 9020 Technologies is being marketed to organisations such as franchises, agencies with field staff, and companies wishing to centralise previously dispersed functions.

Customers include the Christchurch City Council's animal control team and the Hire-A-Hubby franchise.

The JAS (job allocation software) goes a step further than other dispatching software by not only tracking jobs, but organising them into efficient work sequences. For instance, it is helping Christchurch City Council's animal control team to increase the productivity of animal control officers, allocate urgent and non-urgent jobs, keep real-time records of the results of jobs and identify downtime that can be used to clear backlogs and do administrative work.

The paper war that existed before has been transformed into a seamless electronic information sharing process that connects the council's call centre to its office, and out to the field staff. All job details and background information is transmitted to staff via their wireless data mobile phones.

9020 Technologies' technology director John McCombs says the job allocation software is aimed at clearing the 20% bottleneck in logistics that results in 90% of the inefficiency and frustration. It was developed with the support of Vodafone's Christchurch branch, which provided expertise on how to make the most of the telecommunications provider's GPRS network.

"There is dispatch software around, but it doesn't provide much in the way of tools to effectively manage the workload," says John McCombs. "We add organisational intelligence and business process knowledge to the mix so that an improvement occurs in the delivery of the service, not just at a technological level, but as a business investment."

Business development director Grant Margison says the job allocation software is being marketed to organisations with dispatch functions that need to manage or consolidate growth.

9020 Technologies has seen that although many physical commercial enterprises have vanished into e-commerce, there will always be a need to physically deliver goods and services. "Organisations that bring technological intelligence to these functions will have an unbeatable edge," says Grant Margison.

"The need for on-site service, logistical people management and delivery will never go away," he says. ends

About 9020 Technologies

9020 Technologies is a software company specialising in information mapping, GPS tracking and business process technologies aimed at large, geographically spread and growing or consolidating organisations

Unlike other mobile data technology companies, 9020 Technologies applies its business and information architecture knowledge to streamlining data flow within organisations as well as tracking dispersed staff

It was established in 2001

Its main product suite is QuickSwitch (suited to businesses with relatively straightforward job allocation rules); VisualDispatch (which adds visual dimensions to QuickSwitch with advanced features that help achieve optimal allocation results) and lookup.net (a remote communication engine that interfaces with field devices such as fax, mobile internet and text messaging). You can find out more at http://www.9020technologies.com

Ends

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

I Sing The Highway Electric: Charge Net NZ To Connect New Zealand

BMW is turning Middle Earth electric after today announcing a substantial contribution to the charging network Charge Net NZ. This landmark partnership will enable Kiwis to drive their electric vehicles (EVs) right across New Zealand through the installation of a fast charging highway stretching from Kaitaia to Invercargill. More>>

ALSO:

Watch This Space: Mahia Rocket Lab Launch Site Officially Opened

Economic Development Minster Steven Joyce today opened New Zealand’s first orbital launch site, Rocket Lab Launch Complex 1, on the Mahia Peninsula on the North Island’s east coast. More>>

Earlier:

Marketing Rocks!
Ig Nobel Award Winners Assess The Personality Of Rocks

A Massey University marketing lecturer has received the 2016 Ig Nobel Prize for economics for a research project that asked university students to describe the “brand personalities” of three rocks. More>>

ALSO:

Nurofen Promotion: Reckitt Benckiser To Plead Guilty To Misleading Ads

Reckitt Benckiser (New Zealand) intends to plead guilty to charges of misleading consumers over the way it promoted a range of Nurofen products, the Commerce Commission says. More>>

ALSO:

Half A Billion Accounts, Including Xtra: Yahoo Confirms Huge Data Breach

The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers. More>>

ALSO:

Rural Branches: Westpac To Close 19 Branches, ANZ Looks At 7

Westpac confirms it will close nineteen branches across the country; ANZ closes its Ngaruawahia branch and is consulting on plans to close six more branches; The bank workers union says many of its members are nervous about their futures and asking ... More>>

Interest Rates: RBNZ's Wheeler Keeps OCR At 2%

Reserve Bank governor Graeme Wheeler kept the official cash rate at 2 percent and said more easing will be needed to get inflation back within the target band. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Sci-Tech
Search Scoop  
 
 
Powered by Vodafone
NZ independent news