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Computer Training Company Adopts Seagate Tech.

July 27, 2004

New Zealand computer training company adopts Seagate training technology

US biggie Seagate Technology - dominant player in hard disc drive manufacture world-wide - is to work with Auckland-based AMES Training and Resource Centre through its Singapore branch to integrate its certified engineer programme into the AMES diploma course to further strengthen the portfolio of technical support services available in Australasia through the company.

AMES' Help Desk and IT Support Diploma, which takes in elements of Cambridge University IT course certificates and international computer standards, is now able to add the Seagate module, says its head of school George Marr: 'We selected Seagate's programme because it provides comprehensive coverage of current computer system technologies like ATA basics, UDMA, SCSI and SATA interfaces.

'Reliability and market dominance were strong factors in the decision - through extensive training in hard disc drive basics, installation, packaging and handling the course enhances our students' abilities to solve problems their customers may face.'

'The introduction of this training programme is a further endorsement of Seagate's commitment to enhance the quality of services and support infrastructure for our customers in the region' says Seagate general manager and director of sales and marketing for Australia Robert Yang.

The diploma in help desk and IT support is the certification for professionals who wish to enter the help desk and customer support industry. It provides students with the AMES certificate in computer support as well as five international certifications including Microsoft Certified Desktop Support Technician (MCDST).


Backgrounder - AMES

AMES Training and Resource Centre Ltd is a wholly owned New Zealand company which has been in business since 1991. AMES is owned by three trusts and the present directors still hold to the vision of the founders: to enable people to access international certification at a reasonable cost. In that time they have trained thousands of people who have gone on to achieve well paid employment all over the world.

AMES is accredited by the New Zealand Qualifications Authority under the provisions of the Education Act 1989 to provide education and training based on unit standards and local course approvals. 80 students take its Diploma in Help Desk and IT Support examination each year.

Backgrounder - Seagate

Seagate is a leader worldwide in the design, manufacturing and marketing of hard disc drives, providing products for a wide range of Enterprise, PC, notebook and consumer electronics applications, turning over USD6.22b and shipping 79.3million drives in the year to June 2004. The company is committed to delivering award-winning products, customer support and reliability to meet the world's growing demand for information storage. Headquartered in the United States it has support centres on all major continents. Further information on

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