SLI Systems Introduces Search Enhancements
SLI Systems Introduces Site Search Speed and Merchandising Enhancements, and Debuts Auto Complete Feature
Faster, Easier-to-use Hosted Learning Search Solution Gives Users More Flexibility and Drives Greater Search Revenue While Further Improving Customer Experience
SLI Systems (www.sli-systems.com), a provider of intelligent, on-demand search (www.sli-systems.com) services for content-rich Internet and e-commerce sites, today announced that it has upgraded the Learning Search hosted site search (http://www.sli-systems.com/site-search.php) solution to give customers greater control and flexibility for showcasing products and information. In addition, SLI Systems has also made significant speed improvements to its search solutions, reducing the time it takes to generate and deliver search results by as much as 50 percent, and also introduced a new Auto Complete feature for making site searches quicker and easier.
A key part of the Learning Search upgrade, SLI has introduced a completely redesigned merchandising console that provides greater flexibility for online businesses in how they choose to promote products and information in the search results. The console also gives them tools to help online visitors better navigate the site, resulting in higher conversions and improved customer satisfaction.
For instance, SLI customers can now _more easily change the order of search results, create banner ads, and customize landing pages through the dashboard console as a way to merchandise products and content, and leverage search activity for more targeted online marketing. Alternately, if they prefer, SLI’s support staff can perform these tasks at their request.
Jennifer Clancy, marketing manager at IDWholesaler.com (www.IDWholesaler.com) says, “The use of SLI on our site has allowed our customers to get to the products they’re searching for quickly. We’re pleased that the new console provides us the tools needed to match our customers’ needs with our business goals through more flexible ‘searchandising (www.sli-systems.com). We’ve also incorporated the new banner feature into our standard on-site marketing plan for special offers, and have fine-tuned results for specific search terms. All of these capabilities help us to provide our site visitors with a better experience.”
Auto Complete Feature
SLI Systems also announced the introduction of Auto Complete, which helps people search a site more efficiently by providing suggestions to complete the search term they are typing.
Auto Complete leverages the intelligence of Learning Search, using previous visitors’ search behavior to automatically create keyword suggestions. For example, someone who types ‘b-e-d’ may see ‘beds’, ‘bedspread’, ‘bedframe’ and other suggested terms that they can click on, rather than finish typing the whole keyword.
Erion Kapllani, vice president at Surveillance-video.com (www.surveillance-video.com) says, “Since we began using Auto Complete, search activity on our site has increased by 18 percent, and average order value is up by 10 percent. About 20 percent of searches are now initiated via Auto Complete, and we expect that number to increase. With Auto Complete, our shoppers find the products they need faster, making it more likely that they’ll stay on our site and make a purchase.”
SLI has significantly improved the speed of its search solutions, further improving the user experience for visitors to e-commerce and other public-facing sites. By making enhancements to SLI algorithms and the configuration of the company’s servers, search and navigation results are now generated and delivered 50 percent faster than before – making it easier for SLI customers with complex search needs to improve the search function for their site visitors.
Shaun Ryan, CEO of SLI Systems says, “We’re always looking for new ways to improve our search solutions, and to give our customers more flexibility in how they can maximize the functionality of our offerings. The newest enhancements help everyone, regardless of their technical ability, to make decisions about merchandising, and make changes themselves – without having to rely on their IT departments.”
SLI’s new merchandising console, the Auto Complete tool and speed improvements are available immediately as free add-ons to all clients. Additional enhancements currently under development will be announced in the coming months as part of SLI’s ongoing efforts to continually improve its technology and provide customers with the highest level of flexibility, customisation and service.