The Police front door is now open a lot closer to central Auckland residents and visitors.

Today, the public counter at the Auckland Central Police Base on Federal Street was officially opened by acting Deputy Commissioner Jill Rogers and Minister of Police Mark Mitchell.

It’s the first stage of an expanded presence at 210 Federal Street after it was announced late last year that Police will take on full occupancy.

“It’s fantastic to be able to open our doors with a public facing presence back in the heart of central Auckland once again,” acting Deputy Commissioner: Northern Region, Jill Rogers says.

“We know that the public feel safer when they see our staff and our buildings.

“This has been something the community have been keen to see happen, and Police have been working hard at increasing our presence in recent years.”

The public counter opened for service at the beginning of the week and replaces the previous counters at College Hill.

Acting Deputy Commissioner Rogers says Police will be able to deploy with ease across busy areas of the CBD.

This includes Te Waihorotiu Station, which is expected to be the country’s busiest train station when it opens.”

“We have seen the benefits since our Beat team moved to the site more than two years ago,” acting Deputy Commissioner Rogers says.

“For example, foot patrols are up 91 per cent in the city from July 2024 to April 2025, on the previous period.

“It’s clear to us that an expanded Police presence will make our overall 24/7 response in the city more effective.”

Construction is ongoing at the site with fit out work being completed on other floors in the building.

Auckland City District Headquarters will remain based at its current location on College Hill.

NOTES AND NUMBERS:

• Police have occupied two floors of 210 Federal Street since 2020

• Police took over full occupancy in July 2025

• The Beat Team has done 4,770 hours of foot patrolling (July 2024 – April 2025)

• More than 50 staff form part of the Beat Team

Police in Auckland’s CBD

• 2 September 2019 – Frontline and front counter staff move to the Auckland City Hub, on College Hill.

• November 2022 – Auckland Central Beat team moves into a re-purposed floor at 210 Federal Street

• 25 November 2024 – Police announce agreement to take full occupancy of 210 Federal Street

• 14 July 2025 – the new front counter at Auckland City Police Base opens for service.

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