Telecom Business Seminar schedule:

Sunday 2 September

9:30 - 10:30am Paul Ayers: Innovation in the hospitality marketplace

11:00 - 12:30pm Grant Hall: 'Good' water - the building of a sustainable product

1:00 - 2:00pm Jason Linnell: Making yourself redundant - working on, not in your business

2:30 - 3:30pm Donald Jessep: Achieving more & doing less - building profitable teams for the future

Monday 3 September

9:30 - 11:30am Ryan MacGilloway & Sarah O'Conner: Time management & profit - learning to win the race against the clock to grow your business & profit

12:00 - 1:30pm Gregory Fyfe, Rebecca Davis & Steve Knapp: Socially responsible consumers - the rise of the conscious consumer & what it means to the hospitality industry

2:00 - 3:30pm Sean Edwards together with expert panel David Thomas, Chris Dillon, David Burton & Craig Miller: From bean to cup - the changing face of coffee culture in New Zealand

4:00 - 5:00pm Gwyn Thomas: Building brands for the future - business savvy on a shoestring

Tuesday 4 September

9:30 - 10:30am Angelique Jon Green: 'The young & the restless' - training our superstars of tomorrow through business education

11:30 - 12:30pm Rachel Jackson & Shona Greer: Recruitment & the future of staffing

1:00 - 2:00pm Michelle Pascoe: Enhanced customer service - the key to improved organizational performance... and more!

2:30pm - 3:30pm Chris Fortune & Catherine Bell: The last word on: support local by buying local and grow our industry!