Case study: Growing a business through smart technology

Bravura Solutions Limited (Bravura) - a leading global supplier of transfer agency and wealth management software applications and professional services – has released a case study in conjunction with New Zealand based life insurer Partners Life on growing an insurance business through smart technology.

• The need
Identifying that the New Zealand life market is focused on acquiring new customers rather than rewarding the loyalty of existing ones, Partners Life wanted a technology platform that would build strong customer loyalty and deliver excellent customer service and support. It also wanted to build strong relationships with financial advisers and deliver its products in the most user-friendly way.

• The challenge
Partners Life needed to decide whether to accept an older package that already has a breadth and depth of functionality, but may be limited or even restricted by its technology. Or start with a clean sheet of paper and build a new system using cutting-edge technology from scratch; a strategy that can be both costly and high risk.

• The solution
Partners Life choose Bravura Solution’s Sonata platform which is a balanced approach between old and new. It is a proven, functionally-rich application with modern three tier architecture, incorporating all aspects of the policy management lifecycle.

• The results
Sonata has provided Partners Life with significant benefits including the ability to quickly launch new products, an integrated front and back office view of its customers, and the capability to support and scale with Partners Life’s rapid business growth.

http://img.scoop.co.nz/media/pdfs/1204/Bravura_Solutions_Partner_Life_Case_Study_Apr_2012.pdf

ENDS