Pegasystems today announced its expansion into New Zealand and opened its first office in Wellington.  Pega’s New Zealand presence will provide local businesses with greater access to its industry leading customer engagement software to drive excellence in their sales, marketing, customer service and operations.
 
Scott Leader, Pegasystems Managing Director in Australia and New Zealand, said, “New Zealand has long been a key market for us within the APAC region. As local businesses and government agencies continue to go through their digital transformation journeys and digitise their workloads, they are demanding world-leading CRM and Case Management platforms. Businesses today need access to data and insights to better manage processes and enable a higher quality of service.”
 
“By opening our Wellington office, we can further meet the growing demand from New Zealand government agencies and organisations looking to improve their citizen and customer journeys. We are very excited for this next step for Pega and are looking forward to the opportunities ahead,” continued Leader.
 
The Wellington office will be headed by David Hill, who is leading Pega’s expansion into New Zealand. David will work with the company’s existing customer base, such as Auckland Savings Bank, as well as be charged with further expanding Pega’s presence within the country.
 
Pega’s applications provide businesses with adaptable and intelligent customer engagement software so that they can optimise any journey their customer chooses in real-time by presenting the right information across any channel.