“If you’ve been impacted by flooding and are concerned about your finances, please call us.”

That’s the message for customers from BNZ’s Executive - Personal and Business Banking, Anna Flower.

BNZ is offering targeted support to affected customers. Available immediately, the targeted support package includes:

• Ability to review home lending facilities on a case-by-case basis.
• Access to temporary personal overdrafts to support customers who require access to funds urgently while they await insurance pay-outs. Standard interest rates and credit criteria applies.
• Access to temporary overdrafts of up to $10,000 with no application fee for Small Business customers. Standard interest rates and credit criteria applies.
• Access to temporary overdrafts for Agri, Business, and Commercial customers up to $100,000, with no application fee. Standard interest rates and credit criteria applies.

“We understand that some of our customers may be facing unexpected challenges to their homes, businesses and communities as a result of the flooding,” says Anna Flower.

“We are offering practical support to help relieve some of the pressure during this time.

“We also have a range of other options available, especially for customers who are facing hardship, so I encourage people to get in touch so we can see how we can help,” she says.

To discuss support options, business and agribusiness customers should reach out to their BNZ Partner.

Small business owners can call 0800 BNZSME, while personal banking customers can access support through BNZ’s digital platforms or by calling 0800 ASKBNZ.

BNZ PremierCare Insurance customers who need assistance can call IAG NZ on 0800 248 888 or submit an online claim https://iagnz.custhelp.com/app/bnz

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