Scoop has an Ethical Paywall
Licence needed for work use Learn More

Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 

Lessons from test of email and text alert systems

Lessons from test of email and text alert systems

30 September 2014

The regional test of the email and text message alerting system on the weekend went well but there were a number of lessons learnt from the test which will be worked on in the coming weeks.

Bay of Plenty Civil Defence operates a free subscription-based, text message and email alerting system to let subscribers know if there is a significant emergency in the region and what to do.

During the test on the weekend, most people received their messages at around 10:15am as planned, however some people did not receive them until much later.

Bay of Plenty Civil Defence Emergency Management Group Team Leader, Angela Reade said that the focus was now on rectifying these issues.

“Overall, we were happy with the test and most people seem to have received their text and email messages as planned. We are also really pleased with the buy-in from the community and the number of people who signed up to receive these alerts. This is a good sign that people are thinking carefully about their preparedness for an emergency and taking all the steps they can.

“However, we did have a number of issues including some people not receiving messages until many hours later and some people not receiving them at all. There are a number of possible reasons for this and we are working closely with the system provider and other relevant groups to get to the root of the problem to resolve it. This is a priority for our group at the moment,” Ms Reade said. “This is why we test our systems to ensure that things run smoothly on the day”.

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

Residents are encouraged to sign up to the service and to follow Civil Defence on Facebook and Twitter to keep up to date with the latest Civil Defence information.

“The system is robust and the nature of a test like the one on Sunday is to ensure that we can improve it constantly. So feedback is important – if you received the messages or if you didn’t, we would like to hear from you on our website (www.bopcivildefence.govt.nz). Feedback will help us get a better handle on where and what time the issues were for some subscribers.

“A final thanks to all those who got involved with Get Ready week and took the opportunity to make sure their family and friends were prepared should a real disaster strike. We are all working towards a more resilient Bay of Plenty community,” Ms Reade said.

Ends

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines


Gordon Campbell: On National Spreading Panic About The Economy


It is a political strategy as old as time. Scare the public with tales of disaster and stampede them into supporting your ideological agenda because they believe There Is No Alternative. Yet, if the NZ economy truly is as “fragile” as PM Christopher Luxon says it is... Then how come New Zealand has enjoyed a double AA+ credit rating from the international rating agencies for so long? If we have truly been in the thrall of incompetent tax, spend and borrow extremists for the past six years, how come our net government debt burden is only in the middling average of OECD countries, and how come our government debt-to-GDP ratio – however you measure it – is less than half the average for the Asia-Pacific region?..
More


 
 


Labour: Grant Robertson To Retire From Parliament
Labour List MP and former Deputy Prime Minister and Minister of Finance Grant Robertson will retire from Parliament next month, and later in the year take up the position of Vice Chancellor of the University of Otago... More

Government: Budget Will Be Delivered On 30 May

Plans to deliver tax relief to hard-working New Zealanders, rebuild business confidence, and restore the Crown’s finances to order will be unveiled on 30 May, says Nicola Willis... More

Government: Humanitarian Support For Gaza & West Bank

Winston Peters has announced NZ is providing a further $5M to respond to the extreme humanitarian need in Gaza and the West Bank. “The impact of the Israel-Hamas conflict on civilians is absolutely appalling," he said... More


Government: New High Court Judge Appointed

Judith Collins has announced the appointment of Wellington Barrister Jason Scott McHerron as a High Court Judge. Justice McHerron graduated from the University of Otago with a BA in English Literature in 1994 and an LLB in 1996... More

 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels


 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.