Bayhopper usage increased last
week following the introduction of the new Tauranga and
Western Bay bus network.
Figures released by Bay of Plenty
Regional Council show that bus patronage from Monday
December 10 to Wednesday December 12 saw 17,055 people
travel on the bus compared to 16,985 for the same days to
the previous week.
Bay of Plenty Regional Council Public
Transport Committee Chairman Lyall Thurston is grateful to
passengers for their patience and feedback following the
network roll-out.
“At the beginning of the week the
network experienced some operational and technical glitches
but this was largely remedied by Friday. (subs Dec
14)
“We had a problem with the Hospital Link that we
fixed and our free on-board Wi-Fi and Transit App
experienced teething problems,” Cr Thurston
said.
“There were a couple of major traffic delays on
Monday morning and that is something out of our
control.”
“It is pleasing to see bus users remaining
loyal to the service during this transition. We know it
hasn’t been totally smooth sailing, but a lot of the
issues have been ironed out.”
Cr Thurston said staff are
reviewing feedback and if changes are required to the
network they will be completed by the end of March
2019.
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