Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search


Regional council’s digital team ‘the best’

17 September 2019

Waikato Regional Council’s digital team has taken a top honour at the Association of Local Government Information Management (ALGIM) awards ceremony in Christchurch overnight.

Comprising web, social media and graphic design specialists, they won the Web and Digital Best Team of the Year Award at ALGIM’s Spring Conference.

The judges said: “They are a team that always produces outstanding results, and have a great time doing it. Their close knit team allows them to work together, utilising everyone’s strengths to provide innovative solutions to the problems at hand. There was a lot of stiff competition, and this was a well-deserved win.”

The award recognises outstanding teams who provide high quality customer service through the delivery of the outcomes sought by their organisation. This award provides the opportunity for a team to demonstrate the difference it has made to the organisation, its customers and improved service delivery.

Council communications and engagement section manager Nicola Chrisp said, “We’re really lucky to be part of an organisation that enables us to find bold and creative ways to connect with our communities.”

For Fieldays, the council went with something fresh – an 8 metre interactive wall to show visitors how flood schemes work. The result was innovative and progressive for the organisation.

“While we continue to use other more traditional channels to connect with the people in our region, we’ve also been investing time in digital, using it to tell our own stories as well as to celebrate the awesome work our communities are doing.

“We’re enabling Waikato people to take part in making decisions on what’s important to them, to have ownership of the issues and opportunities they face and to work together for a better Waikato region.”

The team’s performance is measured by customer satisfaction, and targets being met, Ms Chrisp said. An online project management tool tracks progress against a job, and how the team has performed against the original deadline and criteria outlined.

Ms Chrisp said the council’s digital team provides in-kind services to numerous multi-agency partnerships. It is well supported by the rest of the section, in particular the communications team, pushing hard to deliver results with limited time and budget.

“Being the best team is about more than the output. It’s about the energy and creativity, the laughs and comradery, and it’s these things that enable us to be the best we can be,” Ms Chrisp said.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Land, Air & Sea: Regions To Benefit From NZ Upgrade

Regional New Zealand will be a hive of activity in the coming months as the New Zealand Upgrade Programme delivers on its promise to modernise our infrastructure, prepare for climate change and help grow our economy. As part of the $12 billion NZ Upgrade Programme announced by the Government last month, $300 million was allocated for capital projects in regional New Zealand.
The first package of regional projects – worth about $190 million – has been announced by Regional Economic Development Minister Shane Jones at an infrastructure seminar today... More>>


Gordon Campbell: On The Donations Scandals

By now, it seems crystal clear that something is deeply amiss with the way that New Zealand political parties solicit, receive and report their funding. Evidently, the nominal threshold of $15,000 that requires public disclosure of the donation ... More>>


New Zealand Government: Action On Fuel Market Competition

The Government has released a comprehensive response to ensuring New Zealanders get a fairer deal at the petrol pump. This follows the Commerce Commission fuel market ... More>>


Child Poverty: 18,400 Children Lifted Out Of Poverty

Prime Minister Jacinda Ardern has welcomed new reporting showing the Coalition Government is on track to meet its child poverty targets, with 18,400 children lifted out of poverty as a result of the Families Package... More>>


Gordon Campbell: On Our Unreal Optimism About Coronavirus

At this week’s Chinese New Year celebrations, PM Jacinda Ardern was resolutely upbeat that business with China would soon bounce back to normal – better than ever, even - once the coronavirus epidemic has been brought under control. To Ardern, ... More>>






InfoPages News Channels