Police are urging members of the Wellington community to be aware of recent card skimming incidents, taking thousands of dollars from victims.

Wellington District Operations Manager, Acting Inspector Tim McIntosh says Police have seen an increase in the number of victims losing large amounts of money due to card skimming incidents.

“In the last week alone, we have received around 12 reports of this offending, where in some cases victims have lost over $5,000.”

Card skimming is where an offender will install a device with a camera on an ATM or POS (point of sale) terminal to capture card data and record PIN numbers.

Offenders will then use the obtained information to create fake payment cards and make unauthorised purchases or withdraw funds to steal from victim’s accounts.

“We urge the public to be aware of this type of offending to ensure they can take the proper precautions to keep their data and finances safe,” says Acting Inspector Tim McIntosh.

“Thankfully, there are many ways to help prevent being a victim of card skimming when using your cards.”

Always double check an ATM or POS terminal. Look out for signs of damage or tampering, loose or unattached pieces, or a different colour variation on the device. Block your PIN number. When entering your PIN number, use your other hand to block any camera that may be recording. Trust in what you know. A large majority of card skimming takes place at non-bank ATM machines due to increased security and cameras around bank ATMs. Follow your instinct. If you feel something is off or suspicious about an ATM or POS terminal, check-in with a bank or store staff member. Regularly check on your accounts. This will not only allow you to keep track of where you have spent your money, but will also ensure you can act quickly in the case your money has been stolen. If you believe you have been victim to card skimming, please contact your bank immediately and cancel your cards and accounts.

Police also urge you to gather as much information as you can and make a report through 105.police.govt.nz or call 105.

You can also provide information anonymously through Crime Stoppers at 0800 555 111.

For more information on card skimming, head to Westpac's guide to card skimming [1] or Southern Cross Travel Insurance [2].

Notes

[1] https://www.westpac.com.au/business-banking/merchants-and-payments/manage/card-skimming/ [2] https://www.scti.co.nz/travel-advice/credit-card-skimming

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