ANZ - Restoring Staff Faith?
Much has been said by the ANZ in the last few days about its program ‘Restoring Customer Faith’. What they haven’t been so keen to discuss is the very real need they have to restore staff faith as well.
A second round of collective agreement negotiations concluded last week with only a minor improvement to the bank’s previous offer. Finsec members around the country met at short notice stop work meetings on Friday and voted resoundingly to reject the bank’s offer, again.
“The key issues outstanding revolve around a pay increase (the bank is offering 3% for the next year when other banks have offered more), a change to annual leave provisions, collective agreement coverage for some ‘more senior’ staff, an extension of clock hours for new staff to 11.00p.m and the bank’s insistence on a 2 year term agreement” said Geraldine Molloy of Finsec.
“The bank has heralded its own new franchising structure as being the way of the future. For Finsec members this means regional CEO’s competing with each other to spin the most profit, longer branch opening hours, more cost reductions and less job security” she said.
“Finsec negotiators have constantly told the bank that the level of trust and confidence its staff has in this new structure is low, that they need to work on restoring this and that a good outcome to these negotiations would be a positive step in that direction” said Molloy.
large numbers of Finsec members told the bank to start
listening harder” she said.