Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

House Of Travel Details Customers in Bali

House Of Travel Details Customers in Bali


The following is a statement from Brent Thomas Retail Director from House of Travel

Following the news of the Bali bombings this morning, House of Travel's disaster recovery team has been following its standard plan when situations such as this occur.

Since 5.30am (New Zealand time) this has involved running reports to ascertain how many customers House of Travel has in Bali currently and how many customers we have who are about to depart for Bali.

We know we have a total of 96 customers in Bali, which relates to 33 groups of people.

Geographically we have 44 passengers from the Waikato and Northern regions, 21 from the Wellington and Central North Island and 31 from the South Island.

The process which now occurs is that the owner operators from the various outlets with customers in Bali have been notified and they are currently attempting to locate these customers and determine firstly that they are okay and secondly whether they wish to change their travel plans. Given that it is still the early hours in the morning in Bali and the overloading of the phone lines this could take some time, however outlets are reporting reasonable success and have located at least half of their customers in Bali at the time this email was written.

House of Travel has identified there are 101 customers who were booked to travel to Bali in the next 14 days.

These customers will also be contacted in a priority order of those leaving to determine what they wish to do given the most recent bombings.

At this stage the Ministry of Foreign Affairs have not upgraded their travel warning to Bali which currently advises against all non essential and tourist travel to Bali. House of Travel will relay this information to customers who have booked to travel in the short term but the decision as to whether customers travel or not will be our customers.

Many customers contacted to date were taking a wait and see approach before making any immediate decision to delay or cancel their travel plans.

House of Travel is working closely with the Ministry of Foreign Affairs updating them on the whereabouts and status of our customers in Bali.

While this is high season for tourists travelling to Bali, since the Bali bombings three years ago House of Travel has adhered to the Ministry of Foreign Affairs warnings on their website regarding Bali. This has meant House of Travel has refrained from advertising Bali or promoting it proactively as a holiday destination.

While we have sold holidays to Bali this has been when a customer has enquired about Bali as a destination. The number of Kiwis travelling to Bali has significantly decreased since the initial Bali bombings and the remained terrorist alert status on the Ministry of Foreign Affairs website.

House of Travel said it was too early to say what the long term effect would be on the tourism trade to Bali, however the timing was extremely sad for the Balinese people who were just starting to see tourism numbers return to numbers seen three years ago. While House of Travel would continue to book travel for customers wanting to visit Bali while the Ministry of Foreign Affairs warning remained on the website it would continue to be a destination House of Travel would not actively promote to its customers.

ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 


REINZ: Market Activity And Prices Continue To Ease, First Home Buyers Start To Return To The Market

New Zealand’s winter property market continues its recent trend, slowing from the pace of sales and price rises of last year — properties stay on the market longer and median prices dip... More>>

FMA: Cigna Admits Making False And Misleading Representations
Cigna Life Insurance New Zealand Limited has admitted to making false and/or misleading representations to customers in proceedings brought by the Financial Markets Authority (FMA) – Te Mana Tātai Hokohoko... More>>


Statistics: Retail Card Spending Down 0.2 Percent In July
Retail card spending fell $11 million (0.2 percent) between June 2022 and July 2022, when adjusted for seasonal effects, Stats NZ said today... More>>



ASB: Full Year Results: Building Resilience Today And For Our Future

In its 175th year, ASB has reported a cash net profit after tax of $1,418 million for the 12 months to 30 June 2022, an increase of $122 million or 9% on the prior year... More>>


Commerce Commission: Draft Determination On News Publishers’ Association’s Collective Bargaining Application
The Commerce Commission (Commission) has reached a preliminary view that it should allow the News Publishers’ Association of New Zealand (NPA) to collectively negotiate with Meta and Google... More>>


Heartland: Retirees Facing Pressure From Higher Cost Of Living And Increasing Debt In Retirement

Heartland has seen a significant increase in Reverse Mortgages being used to repay debt. Among the most affected by the increasing living costs are retirees, many of whom are trying to get by on NZ Super alone... More>>