Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Starbucks Taps Unisys to Provide IT Services

News Release

Starbucks Taps Unisys to Provide IT Services Supporting International Growth Strategy

Unisys Corporation today announced that Starbucks Corporation, the world’s leading specialty coffee company, has selected Unisys to provide information technology services supporting Starbucks aggressive global expansion.

As part of its sourcing strategy, Starbucks has turned to Unisys as its IT infrastructure services partner to simplify the deployment and management of standard IT infrastructure services used in international Starbucks retail stores, support centres, and manufacturing facilities. These services will deliver enhanced support to Starbucks as it expands its presence from over 3,600 to 20,000 stores in international markets.

“Our Global IT Infrastructure Programme delivers standard services to our international markets in support of Starbucks growth targets,” said Brian Crynes, chief information officer for Starbucks. “We chose Unisys based on our confidence in their global service delivery model that supports our growth requirements.”

Under the terms of the agreement, Unisys will support Starbucks operations in several countries including: retail stores, regional and district support centres, and manufacturing facilities. The broad range of IT management and infrastructure services includes the following:

- Service desk and help desk services to manage service events and provide single-point-of-contact assistance
- Data centre services, network and server monitoring and support
- Equipment procurement, configuration and maintenance, as well as asset tracking and installs, moves, adds, and changes (IMACs) for a wide range of devices
- Business continuity and recovery consulting services
- Global programme management to plan and implement the services and to coordinate service delivery.

In addition, Unisys will provide IT security services for Starbucks North American operations.

ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 



The Download Weekly: Vodafone FibreX back in court

Vodafone and the Commerce Commission head back to court over FibreX in a week the TCF issues broadband marketing codes that should avoid similar problems in the future... More>>


NIWA: Tonga Eruption Discoveries Defy Expectations
New findings from the record-breaking Tongan volcanic eruption are “surprising and unexpected”, say scientists from New Zealand’s National Institute for Water and Atmospheric Research (NIWA)... More>>


Commerce Commission: Appeals Record $2.25m Fine In Vodafone FibreX Case

The Commerce Commission has filed an appeal in the High Court against a record $2.25 million fine imposed on Vodafone NZ Limited (Vodafone) for its offending under the Fair Trading Act during its FibreX advertising campaign. While the sentence imposed in the Auckland District Court on April 14 was the largest-ever fine under the Fair Trading Act, the Commission will argue that it is manifestly inadequate... More>>

Stats: Quiet Start For Retail In 2022
The volume of retail sales was relatively unchanged in the March 2022 quarter, following a strong increase in the December 2021 quarter, Stats NZ said today... More>>



Finder: RBNZ Survey: 64% Of Experts Say Rising Inflation Will Push More Kiwis Into Debt

Soaring inflation and cost of living pressures will see many households pushed to the financial limit, according to experts... More>>



Barfoot & Thompson: Rents Up By Around 3% In Most Areas

The average weekly rent paid for homes in most areas of Auckland has risen by around 3 percent year-on-year. The figures for end March from more than 16,000 properties... More>>