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Smartpayroll - The Smart Way To Pay Wages

Smartpayroll - The Smart Way To Pay Wages

SmartPayroll is an online payroll/wages system for small to medium sized New Zealand businesses, which is earning itself a big reputation along the way.

Started six years ago in Wellington by CEO Asantha Wijeyeratne, the company aimed to take one chore off the weekly list of tasks for small business owners.

³We typically work with businesses with one to 20 staff and we know the owners have lots on their mind at any time,² says Mr Wijeyeratne. ³If we can take one thing off that list, they can focus on something else.²

SmartPayroll is often recommended to business owners by accountants, but word of mouth from happy customers has seen the business grow steadily, to point where this year it will manage a billion dollars worth of payroll.

³Business owners love it because it saves them time, money and hassle. There¹s no software to install, no upgrades needed, it¹s affordable (from a dollar per employee per pay run) and easy to use,² he says.

³It pays employees¹ wages directly to their bank accounts, deducts PAYE, KiwiSaver and all other deductions, then files the necessary schedules and returns to Inland Revenue. It¹s totally safe and secure, managed by Datacom, New Zealand¹s largest payroll provider. Put simply, we are a smart payroll solution.²

Asantha Wijeyeranthe says he wants SmartPayroll to make a difference to small businesses ¬ and feedback suggests it does just that.

³What we do makes us a pioneer in the industry, but our customers tell us how we do it makes us angels. We genuinely care about our customers and aim to make a difference, so we do what we can, even if it¹s not related to payroll.²

SmartPayroll has built its business through roadshows up and down the country, tapping into networks of small businesses and explaining the service, then holding onsite training to help customers get started.

³I have recently travelled the length of the country talking to small groups of business owners,² he says. ³I was delighted that not only new businesses came to see what we¹re about, but current customers came just to say hello. That fits very well with my goal to be able to meet a customer anywhere and never be embarrassed about the interaction we have had. We want to leave every customer smiling after we¹ve worked with them.²

SmartPayroll employs 30 staff and contractors and General Manager Christine Partridge says staff also get special treatment.

³We intentionally set out to make a difference, so we look after our staff as well as we look after our customers. We do what it takes to make things work for them and actively try to create a supportive workplace with smiley staff.²

About a third of SmartPayroll¹s new customers are referred by accountants, but the vast majority come through word of mouth.

³We¹ve had some wonderful feedback from customers,² says Asantha Wijeyeratne. ³They say our personal touch is the best part of our business. One woman told me ŒSigning up with SmartPayroll is the best business decision I have ever made¹ and another said ŒI never believed in angels until now.¹

³I am very proud of that feedback, because it tells me we make customers smile ¬ and that¹s exactly what I want.²


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