Southern Spars announces new management team for Rig Pro
Southern Spars announces new management team for Rig Pro International
Southern Spars is pleased to announce the new Rig Pro International management team, led by Des Davis and supported by Gavin McPherson. Both Davis and McPherson are extremely passionate sailors and have a wealth of experience in the yachting industry that will see them take Rig Pro from strength to strength. The duo is committed to continuing to grow the existing market share and reputation of the global Rig Pro network.
Having worked for Rig
Pro International for over a year, Davis will now oversee
every aspect of the Rig Pro International operation,
managing the Rig Pro International team with efficiency and
ensuring a smooth experience for customers. Hailing from the
South Island of New Zealand Davis cites sailing as his true
passion, and also rebuilds classic yachts in his spare time.
“I am looking forward to leading Rig Pro International to
being the ultimate solution to all things above the deck,”
he says. Customer service is a passion and in his time at
Rig Pro International to date Davis has been focused on
growing the business into a more customer focused service
network with the introduction of the Infusion management
system.
“The Infusion system has increased the customer service by better database management, financial tracking and pricing, which in turn has allowed for better planned lead times and customer management”, he says. “I am confident with the support of Gavin and Southern Spars that we can manage emergency work, planned warranty work, rebuilds, change outs, design and manufacture far more efficiently than we have done so in the past”.
Supporting Davis in his role, McPherson’s main
remit will be to manage the planned and emergency work for
Rig Pro International customers, facilitating co-ordination
between the customer and Southern Spars and Rig Pro
International teams. A background in engineering and
sailing, together with extensive knowledge of the products
and how they are used and abused places him in good stead
for this role. Having learnt to sail in Tauranga, McPherson
began his sailing career racing One Design models, before
progressing to working with some of the world’s most
prestigious yachts and marine companies, including a stint
as boat captain on Alpha Romeo II.
“I have always seen Southern Spars as a great company with excellent products and I am delighted to be a part of it and help make a great company greater,” he says. “My goal is to help build the service department into a recognised and integral part of the Southern Spars brand, providing the best mast solutions in the world as a whole.” McPherson says his long-term focus is to continually increase the high efficiency and effectiveness of the company to make it easier for staff and customers to achieve the best solutions.
A division of
Southern Spars, Rig Pro International provides a
comprehensive mobile refit and repair service for all yachts
and rigs with service points in New Zealand, South Africa,
the USA and Spain. The team regularly work with some of the
world’s most spectacular yachts. An impressive new base in
the heart of Auckland’s marine district has meant
invaluable increased capacity and waterfront access for the
Rig Pro NZ
team.
ENDS