Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Genesis Energy closes the door on door-knocking

Genesis Energy closes the door on door-knocking

Genesis Energy is stopping door to door sales, saving Kiwis from unwanted interruptions at home.

New Zealand’s largest electricity and gas retailer today announced that it is proactively ending the practice of door knocking as a sales method following consistent feedback from customers that they were sick of the interruptions and disturbance.

Research commissioned by Genesis Energy showed that an overwhelming 81 per cent* of Kiwis don’t like door to door salespeople coming to their home.

The research also showed that 67 per cent, or two in three New Zealanders would like door to door sales to the home to be stopped completely, and over 63 per cent find the practice both annoying and intrusive. Surprisingly, the study also found that some New Zealanders are dealing with more than 36 sales people year knocking on their door.

Genesis Energy General Manager Marketing Chris Watney says the move was prompted by consistent feedback from customers who didn't like sales people coming to their homes.

“The more we looked into it and took people's opinions into consideration the more we realised stopping it was the right thing to do. Genesis Energy cares about what New Zealanders want, and doesn’t want to intrude in this way anymore. ”

Mr Watney says Genesis Energy offers a range of ways for customers to find out about the Company’s product and services, including advertising, its website and information available from the call centre.

Genesis Energy’s subsidiary Energy Online will also be stopping door to door sales.

Ends

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 



Consumer NZ: Buy-now, Pay-later Raking In $10m+ In Late Fees Annually

A Consumer NZ survey has found buy-now, pay-later services are costing shoppers more than $10 million a year in late fees. Close to four out of 10 Kiwi consumers use buy-now, pay-later services, such as Afterpay, Laybuy and Zip... More>>

Westpac: Catherine Mcgrath Appointed New Zealand CEO

Westpac Group CEO Peter King and the Westpac New Zealand Board today announced the appointment of Catherine McGrath as Chief Executive Officer, Westpac New Zealand... More>>


Amazon: AWS To Open Data Centres In New Zealand

Today, Amazon Web Services (AWS), announced plans to open an infrastructure region in Aotearoa New Zealand in 2024. The new AWS Asia Pacific (Auckland) Region will consist of three Availability Zones (AZs) and join the existing 81 Availability Zones across 25 geographic AWS Regions at launch... More>>

ALSO:



Statistics: Surge In Imports Results In Record Monthly Trade Deficit
Imports increased $1.8 billion in August 2021 compared with August 2020, resulting in a record monthly trade deficit of $2.1 billion, Stats NZ said today. Exports were little changed, down $42 million. "This is a larger deficit than normal because of higher values for imports.. More>>

Fonterra: Completes reset, announces annual results and long-term growth plan out to 2030

Fonterra Co-operative Group Limited today announced a strong set of results for the 2021 financial year, reflected in a final Farmgate Milk Price of $7.54, normalised earnings per share of 34 cents and a final dividend of 15 cents... More>>


Statistics: GDP rises in the June 2021 quarter

Gross domestic product (GDP) rose by 2.8 percent in the June 2021 quarter, following a 1.4 percent increase in the March 2021 quarter, Stats NZ said today. June 2021 quarter GDP was 4.3 percent higher when compared with the December 2019 quarter... More>>