Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Innovative Fonterra return on investment project

Innovative Fonterra return on investment project wins international award

A return on Investment (ROI) project delivered by Fonterra’s Sales Excellence Team and guided by Bloom Training and Recruitment’s Director, Beryl Oldham, has won a prestigious international award from the ROI Institute.

The Fonterra project was recognised for its approach to ROI measurement and evaluation and earned Fonterra and Oldham this year’s award for the “Most Innovative Approach to ROI”.

“ROI is a performance measure used to evaluate the effectiveness of an investment,” says Ms Oldham.

“The Phillips ROI Methodology is a scalable and systematic approach to programme evaluation, which generates both qualitative and quantitative data and provides techniques to isolate the effects of the programme from other influences – resulting in credible metrics and ROI reports accepted by financial executives and stakeholders.”

The award-winning project involved global dairy company Fonterra’s Sales Excellence Team conducting an ROI evaluation pilot study of its 20:20 SALES training programme.

The USA-based ROI Institute announces five excellence awards annually. The awards honour individuals for their outstanding work in measurement and evaluation and recognise exemplary work practices in research, design and implementation of ROI.

“Fonterra developed its Regional Sales Coaching programme to address the challenges of a geographically-diverse sales force by selecting and certifying sales leaders as in-region trainers and coaches,” says Llori Valenzuela. “This programme enables Fonterra to execute one consistent selling approach to customers, while allowing for the flexibility to cater to regional needs and the ability to manage costs and logistics.

“Being able to quantify the Return on Investment from this programme allowed us to accurately demonstrate its value to shareholders. This is crucial in the globally competitive environment in which we operate.”

“Working alongside the dedicated Fonterra team was a real pleasure,” says Beryl. “Our focus at Bloom Training and Recruitment is building in-house capability and this project was a fantastic example of that.”


© Scoop Media

Business Headlines | Sci-Tech Headlines


Department Of Conservation: Beech Mast On The Cards After Warm Summer

Climate modelling shows this year’s hot March has increased the chance of beech forest seeding next summer in parts of New Zealand, which could be bad news for native wildlife. The Department of Conservation (DOC) uses data from NIWA’s virtual climate ... More>>

Government: Delivering Lower Card Fees To Business

Commerce and Consumer Affairs Minister David Clark has today announced the Government’s next steps to reduce merchant service fees, that banks charge businesses when customers use a credit or debit card to pay, which is estimated to save New Zealand businesses ... More>>

SEEK NZ Employment Report: April 2021

OVERVIEW OF APRIL 2021: STATE OF THE NATION: April, for the second consecutive month, saw the highest number of jobs ever advertised on Applications per job ad fell 9% month-on-month (m/m). SEEK job ads were up by 12% m/m. SEEK job ads were ... More>>

Geo40: Global Plans To Recover Low-Carbon Lithium At Scale Accelerated By Investment Of Up To $7.5m By Pacific Channel

New Zealand’s leading sustainable, mineral-recovery company, Geo40 Limited has secured up to $7.5m in equity investment from New Zealand deep-tech specialist Venture Capital firm Pacific Channel to fast-track plans to develop its nascent lithium-from-geothermal-fluid ... More>>

Stats: Lower Job Security Linked To Lower Life Satisfaction

People who feel their employment is insecure are more likely than other employed people to rate their overall life satisfaction poorly, Stats NZ said today. New survey data from the March 2021 quarter shows that 26 percent of employed people who thought ... More>>

The Conversation: The Outlook For Coral Reefs Remains Grim Unless We Cut Emissions Fast — New Research

A study of 183 coral reefs worldwide quantified the impacts of ocean warming and acidification on reef growth rates. Even under the lowest emissions scenarios, the future of reefs is not bright. More>>