Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Innovative Fonterra return on investment project

Innovative Fonterra return on investment project wins international award

A return on Investment (ROI) project delivered by Fonterra’s Sales Excellence Team and guided by Bloom Training and Recruitment’s Director, Beryl Oldham, has won a prestigious international award from the ROI Institute.

The Fonterra project was recognised for its approach to ROI measurement and evaluation and earned Fonterra and Oldham this year’s award for the “Most Innovative Approach to ROI”.

“ROI is a performance measure used to evaluate the effectiveness of an investment,” says Ms Oldham.

“The Phillips ROI Methodology is a scalable and systematic approach to programme evaluation, which generates both qualitative and quantitative data and provides techniques to isolate the effects of the programme from other influences – resulting in credible metrics and ROI reports accepted by financial executives and stakeholders.”

The award-winning project involved global dairy company Fonterra’s Sales Excellence Team conducting an ROI evaluation pilot study of its 20:20 SALES training programme.

The USA-based ROI Institute announces five excellence awards annually. The awards honour individuals for their outstanding work in measurement and evaluation and recognise exemplary work practices in research, design and implementation of ROI.

“Fonterra developed its Regional Sales Coaching programme to address the challenges of a geographically-diverse sales force by selecting and certifying sales leaders as in-region trainers and coaches,” says Llori Valenzuela. “This programme enables Fonterra to execute one consistent selling approach to customers, while allowing for the flexibility to cater to regional needs and the ability to manage costs and logistics.

“Being able to quantify the Return on Investment from this programme allowed us to accurately demonstrate its value to shareholders. This is crucial in the globally competitive environment in which we operate.”

“Working alongside the dedicated Fonterra team was a real pleasure,” says Beryl. “Our focus at Bloom Training and Recruitment is building in-house capability and this project was a fantastic example of that.”

ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Media: NZME 'In Discussions' To Buy Stuff

NZME confirms that it is in discussions with Stuff’s owners Nine and has put a proposal to the Government regarding a possible transaction. However, NZME notes that these discussions are preliminary... More>>

Consultation: Plan Of Action To Protect Seabirds

The draft National Plan of Action plan outlines the Government’s commitment to reducing fishing-related captures of seabirds, with clear goals and objectives, supported by an implementation plan. More>>

ALSO:

Housing Issues: Fairer Rules For Tenants And Landlords

The key changes include: - Limit rent increases to once every 12 months and banning the solicitation of rental bids by landlords. - Improve tenant’s security by removing a landlord’s right to use no cause terminations to end a periodic tenancy agreement... More>>

ALSO:

Reserve Bank: Official Cash Rate Unchanged At 1 Percent

The Monetary Policy Committee has decided to keep the Official Cash Rate (OCR) at 1.0 percent. Employment remains around its maximum sustainable level while inflation remains below the 2 percent target mid-point but within our target range... More>>

ALSO:

Food Prices: Avocados At Lowest Price In Almost Three Years

Avocados are at their cheapest average price since February 2017, with tomato, lettuce, and cucumber prices also falling, Stats NZ said today. More>>