Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Kia Calls Foul on ACC Levy System, Offers Customers Rebate

Kia Calls Foul on ACC Levy System, Offers Customers Rebate

Kia Motors New Zealand today announces its disagreement with current ACC levy system as well as a rebate for Kia Sportage customers affected by ACC classification errors.

Kia will be offering a rebate to Kia 2010 and 2011 Sportage owners for the difference in ACC levy costs between Band 1 (lowest risk rating) and Band 4 (highest risk rating). This equates to $90.00 (GST inclusive) for each customer.

The 2010 and 2011 Kia Sportage vehicles are 5 star ANCAP crash rated and contain modern safety equipment, but were, in the company’s opinion incorrectly classified high risk and allocated to ACC levy Band 1. To Kia customers and the general public, a high risk rating indicates the vehicle is unsafe, a position Kia refutes and holds untrue.

Since May, Kia has attempted to resolve the levy discrepancy with ACC and fix what it, and its customers, see as an error in the ACC system. ACC is aware of the problem, but have indicated they won’t correct the classification error until the 2016 and 2017 levies are reviewed.

“Knowing there’s a problem, or in Kia’s case no problem, with the risk classification of a vehicle and charging consumers more is just plain wrong,” said Todd McDonald, General Manager, Kia Motors New Zealand.

“At Kia we look after the interests of our customers. ACC has it wrong so we want to pay the levy difference for current model, 2010 and 2011 Kia Sportage owners, and we hope that they take us up on the offer.”

Kia customers have been vocal about the ACC rating. The company has received over 140 direct complaints and many more through their dealer network to date.

While manufacturer vehicles change year to year, the variations are minor in most instances. A 2011 Kia Sportage is nearly identical to a 2012, yet the ACC ratings occupy opposite ends of the spectrum representing the highest and lowest risk ratings.
“There’s a problem with the system, and while we can’t fix it for everyone we can look after our customers that stand by us year after year. It’s beyond reasonable logic to have identical cars rated so differently based on when they were registered,” added McDonald.

The ACC banding issue equates to about $90 (inclusive of GST) for each customer and Kia will provide the same sum via rebate on a customer’s next full scheduled service at an authorised Kia dealer or service centre.

Sportage owners can see if they’re eligible by visiting Kia.com/NZ and typing in their VIN number.

“We believe ACC should be putting this right, but we’re not about to leave our loyal customers out of pocket,” added McDonald.

*Offer terms and conditions apply.

ENDS


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 


Statistics: Annual Inflation Hits A Three-decade High At 5.9 Percent
The consumers price index increased 5.9 percent from the December 2020 quarter to the December 2021 quarter, the biggest movement since a 7.6 percent annual increase in the year to the June 1990 quarter, Stats NZ said today... More>>



Digitl: Bumper year ahead for NZ IT sector

Gartner says New Zealand spending on technology products and services will grow 7.4 percent this year. The company’s latest forecast says the market will total NZ$15.3 billion in 2022... More>>



Fonterra: Lifts Forecast Farmgate Milk Price Range

Fonterra Co-operative Group today lifted its 2021/22 forecast Farmgate Milk Price range to NZD $8.90 - $9.50 per kgMS, up from NZD $8.40 - $9.00 per kgMS. This increases the midpoint of the range, which farmers are paid off... More>>



Skoltech: Study Probes Earth’s Turbulent Past To Explain Where Oceans Came From

The origin of water on our planet is a hot question: Water has immense implications for plate tectonics, climate, the origin of life on Earth, and potential habitability of other Earth-like planets. In a recent study in Physical Review Letters, a Skoltech professor and his Chinese colleagues suggest... More>>


Statistics: Household Net Worth Grows In The September 2021 Quarter But At A Slower Pace Compared To March 2021

Household net worth grew by $60.7 billion in the September 2021 quarter compared with the June 2021 quarter, Stats NZ said today. This represents an increase of 2.5 percent, a similar result to the June 2021 quarter, which was up $60.6 billion or 2.6 percent... More>>

TradeMe: Job Market Ends 2021 On A High With Record Number Of Vacancies
The New Zealand job market finished 2021 on a high note, with the ball still firmly in the job hunters’ court, according to the analysis of 69,600 vacancies listed on Trade Me Jobs for the quarter ending 31 December (Q4)... More>>