Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


More retailers drop unfair gift card expiry dates

7 November 2016

More retailers drop unfair gift card expiry dates

Hallensteins, Macpac and Bike Barn are the latest retailers to drop expiry dates on their gift cards in response to a Consumer NZ campaign.

Consumer NZ launched its “Drop the Dates” campaign in September, calling on retailers to remove unfair expiry dates from their gift cards.

Consumer NZ head of research Jessica Wilson said 25 retailers are changing the 12-month expiry dates on their cards as a result of the campaign.

Eight retailers – Baby Factory, Bike Barn, Countdown, Farro Fresh, Hallensteins, Kathmandu, Macpac and Noel Leeming – are dropping their dates altogether.

Ms Wilson said 17 other retailers agreed to extend their gift card expiry dates. Hannahs, Number One Shoes and Shoe Clinic are extending to five years while Michael Hill is extending its dates to three years.

Max Fashions, NZ Rockshop and sister store KBB Music, Stevens, The Body Shop, Toyworld and Z Energy are extending their expiry dates to 24 months. New World, Pak’nSave and Four Square have done the same.

Baby City, Hunting & Fishing and Ticketek have agreed to change their expiry dates but are yet to announce their new terms.

Ms Wilson said it was disappointing several retailers have declined to change their terms. Event Cinemas, Just Jeans, Mobil Oil and Repco are the latest retailers to advise they’re sticking with 12-month expiry dates at this stage.

Ms Wilson said these retailers were disadvantaging their customers by maintaining 12-month terms.

“Some of these retailers have said they offer grace periods, will honour expired cards or issue replacement cards in certain circumstances but these practices beg the question, why have a date at all?”

Ms Wilson said Consumer NZ wants all retailers to do the right thing by their customers and drop unfair expiry dates on gift cards.

A Consumer NZ survey found a majority of Kiwis felt gift cards should either have no expiry date or, if there was one, it should be at least five years. The survey also found shoppers could be losing up to $10 million a year on expired gift cards.

© Scoop Media

Business Headlines | Sci-Tech Headlines


NZTA: Major New Zealand Upgrade Programme Projects Go To Tender

Two major New Zealand Upgrade Programme projects are beginning tenders for construction. The New Zealand Upgrade Programme is a $6.8 billion investment to get our cities moving, to save lives and boost productivity in growth areas. The first Auckland ... More>>

Reserve Bank: RBNZ Seeks To Preserve Benefits Of Cash

The Reserve Bank – Te Pūtea Matua is taking on a new role of steward of the cash system “to preserve the benefits of cash for all who need them”, Assistant Governor Christian Hawkesby told the Royal Numismatics Society of New Zealand annual conference ... More>>


Economy: Double-Dip Recession Next Year, But Housing Rolls On

New Zealand's economy is expected to slip back into recession early next year as delayed job losses, falling consumer spending, and the absence of international tourists bites into growth. More>>


Microsoft New Zealand: Microsoft Expands “Highway To A Hundred Unicorns” Initiative To Support Startups In Asia Pacific

New Zealand, 14 October 2020 – Today Microsoft for Startups launches the Highway to a Hundred Unicorns initiative in Asia Pacific to strengthen the region’s startup ecosystem. This follows the initiative’s success in India, where 56 startups were ... More>>

Fonterra: Farmers Taking Another Step Towards New Zealand’s Low Emissions Food Production

They’re hot off the press and intended to help take the heat out of climate change. Fonterra farmers are already among the world’s most sustainable producers of milk and now have an additional tool in their sustainability toolbox. Over the last few ... More>>


Electricity: New Zealand Remains In Top 10 For Energy Balance

The World Energy Council’s Energy Trilemma Index has become part of the energy dialogue both globally and in New Zealand. The Index illustrates the need for countries to balance energy security, energy equity and environmental sustainability. New Zealand ... More>>


Courts: Businessman Eric Watson Sentenced To A Four-Month Jail Term

New Zealand businessman Eric Watson has been sentenced to a four-month jail term in the UK for contempt of court, TVNZ reports. More>>

OECD: Area Employment Rate Falls By 4.0 Percentage Points, To 64.6% In Second Quarter Of 2020

The OECD area employment rate – the share of the working-age population with jobs – fell by 4.0 percentage points, to 64.6%, in the second quarter of 2020, its lowest level since the fourth quarter of 2010. Across the OECD area, 560 million persons ... More>>

Spark: Turns On 5G In Auckland And Offers A Glimpse Into The Future Of Smart Cities

Spark turned on 5G in downtown Auckland today and has partnered with Auckland Transport (AT) to showcase some of the latest in IoT (Internet of Things) technology and demonstrate what the future could look like for Auckland’s CBD with the power of 5G. 5G is ... More>>

Stats NZ: Monthly Migration Remains Low

Since the border closed in late-March 2020, net migration has averaged about 300 a month, Stats NZ said today. In the five months from April to August 2020, overall net migration was provisionally estimated at 1,700. This was made up of a net gain ... More>>

University of Canterbury: Proglacial Lakes Are Accelerating Glacier Ice Loss

Lake Tasman, New Zealand | 2016 | Photo: Dr Jenna Sutherland Meltwater lakes that form at glacier margins cause ice to recede much further and faster compared to glaciers that terminate on land, according to a new study. But the effects of these glacial ... More>>


Dairy: Fonterra Sells China Farms

Fonterra has agreed to sell its China farms for a total of $555 million (RMB 2.5 billion*1), after successfully developing the farms alongside local partners. Inner Mongolia Natural Dairy Co., Ltd, a subsidiary of China Youran Dairy Group Limited ... More>>