Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

2degrees to close down 2G access in March 2018

15 September 2017

2degrees to close down 2G access in March 2018

2degrees is changing out old technology for new and shutting down 2G services on its nationwide mobile network in March 2018.

2G, or second generation wireless technology, is a mobile communications standard that offers calling, SMS and limited data transmission. It became commercially available in 1991 and has since been superseded by 3G and 4G technologies, with 5G the expected next standard.

2degrees CEO Stewart Sherriff says that while 2G is a dated technology and it makes sense to replace it with 4G services that customers increasingly demand, the company is mindful that there are still some customers with 2G only phones and devices.

“While our 2G customers make up a small and declining percentage of our overall customer base there are still a few 2G devices out there, some in gloveboxes as barely used back-up phones. While we are making this change to better serve the majority of our customer’s needs, we are also committed to helping 2G customer’s upgrade.”

2degrees has not sold 2G mobile phones since 2015 and Mr Sherriff says the company has been actively encouraging 2G customers to move to 3G and 4G phones for the past year. 2G customers will now have six months to upgrade.

“We think 6 months is enough time for people to make the change without forgetting that they need to, we will be contacting 2G customers multiple times to help them upgrade their devices”

Telecommunications companies world-wide have been moving away from 2G technologies based on the explosion of smart phone use and data consumption.

Mr Sherriff says the closure will also impact ‘machine-to-machine devices’ such as some payment terminals and GPS devices, but the company will work directly with its machine-to-machine customers, some of whom already have upgrade paths in place.

“Our focus over the next few weeks will be communicating with customers about the change and making it easy for them to upgrade devices and phones.”

Mr Sherriff says that a good guide for customers is that generally speaking 2G only mobiles are not smartphones.

2degrees has set up a webpage where customers can check if their mobile phone is a 2G handset and review their upgrade options at 2dm.co.nz/2g.


ends

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Air New Zealand: Capital Raise Deferred

Air New Zealand has decided to defer its planned capital raise to later in 2021 allowing more time to assess the impacts of recent developments on the airline’s path to recovery. 'We’ve seen some clearing of COVID-19 clouds recently, with ... More>>

Commerce Commission: Cartel Conduct Now Punishable By Up To 7 Years’ Jail Time

Cartel conduct can now be punished with a term of imprisonment of up to 7 years, after the Commerce (Criminalisation of Cartels) Amendment Act 2019 came into effect today. Cartel conduct includes price fixing, market allocation and bid rigging (see ... More>>

Stats NZ: Auckland Population May Hit 2 Million In Early 2030s

Auckland’s population may rise from about 1.7 million currently to 2 million by early next decade, Stats NZ said today. “Auckland will likely have the highest average annual growth of New Zealand’s 16 regions over the next 30 years, from ... More>>

Air New Zealand: Business Travellers Return To The Skies In Record Numbers

After a year of talking to a computer, Kiwis are leaving the office to re-connect with their clients, suppliers, and staff. New figures released by Air New Zealand show domestic business and corporate travel has defied global trends by returning ... More>>

PwC: Outcome Of Review Into Air New Zealand Gas Turbines Business

Air New Zealand has received the report into its Gas Turbines business from independent external advisers PwC. Air New Zealand Chairman Dame Therese Walsh says the report identified a range of effective controls in the Gas Turbines revenue contracting ... More>>

LPG Association: Renewable LPG Achieves Emissions Budgets With No Need To Ban New LPG Connections

Renewable LPG can supply New Zealand’s LPG needs and achieve the emissions reductions proposed by the Climate Commission without the need to ban new connections, a new study shows. The investigation, by leading consultancy Worley, was prepared for the ... More>>

Commerce: House Values Continue To Climb As New Government Measures Announced

The Government’s new initiatives to quell the rocketing housing market were announced last week, just as house prices hit a new high for the end of March. The average value increased 7.8% nationally over the past three-month period, up from the 6.8% ... More>>