Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Appointment of Chief Technology Officer

Fidelity Life invests in digital backbone with appointment of Chief Technology Officer

The country’s largest New Zealand-owned life insurer Fidelity Life has announced the appointment of Dan Wilkinson to the newly created role of Chief Technology Officer.

Mr Wilkinson is responsible for driving Fidelity Life’s technology roadmap, a key strategic focus for the company, and reports directly to Chief Executive Nadine Tereora as part of the Executive Team.

Ms Tereora says the role of technology in delivering seamless experiences for customers, financial advisers and partners underlines the importance of the Chief Technology Officer role.

“I’m absolutely delighted to welcome someone of Dan’s calibre to the team. Technology and customer insights will deliver innovation to drive customer engagement, improving product and service performance. This will also underpin growth for Fidelity Life, our advisers and partners,” she says.

“Technology is evolving rapidly and will play a key role in helping us build a sustainable business. With deep digital transformation experience, Dan brings extensive knowledge and insights to Fidelity Life which will prove invaluable as we strengthen our digital capability and create and respond to opportunities,” says Ms Tereora.

Mr Wilkinson says he is relishing the prospect of leading Fidelity Life’s technology programme. “Fidelity Life is an icon of the New Zealand life insurance industry. I’m really looking forward to working with Nadine and the team to evolve the company’s digital offering so that it supports innovation, productivity and improved support for our customers, advisers and partners,” Mr Wilkinson says.

Mr Wilkinson joins Fidelity Life from Suncorp New Zealand, where he served as Executive Manager, Customer Technologies and previously as Executive Manager, eCommerce. He led the introduction of Suncorp New Zealand’s first eCommerce capabilities, and spearheaded a number of digitally-focused initiatives across both technology and people, during his tenure there.

Prior to Suncorp, Mr Wilkinson worked as Head of Business Systems at AA Insurance.

Before moving to New Zealand in 2009, Mr Wilkinson worked in London in business consulting, marketing and content management.

Mr Wilkinson’s appointment is the second key Executive Team appointment announced by Fidelity Life in recent months, with new Chief Distribution Officer Adrian Riminton set to take up his role in October.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Government: Delivering Lower Card Fees To Business

Commerce and Consumer Affairs Minister David Clark has today announced the Government’s next steps to reduce merchant service fees, that banks charge businesses when customers use a credit or debit card to pay, which is estimated to save New Zealand businesses ... More>>

SEEK NZ Employment Report: April 2021

OVERVIEW OF APRIL 2021: STATE OF THE NATION: April, for the second consecutive month, saw the highest number of jobs ever advertised on Applications per job ad fell 9% month-on-month (m/m). SEEK job ads were up by 12% m/m. SEEK job ads were ... More>>

Commerce Commission: Warns Genesis Over Business Billing Errors

The Commerce Commission has issued a warning to Genesis Energy Limited about billing errors concerning electricity line charges to business customers. Genesis reported the errors to the Commission. The Commission considers that Genesis is likely to ... More>>

Stats: Lower Job Security Linked To Lower Life Satisfaction

People who feel their employment is insecure are more likely than other employed people to rate their overall life satisfaction poorly, Stats NZ said today. New survey data from the March 2021 quarter shows that 26 percent of employed people who thought ... More>>

The Conversation: The Outlook For Coral Reefs Remains Grim Unless We Cut Emissions Fast — New Research

A study of 183 coral reefs worldwide quantified the impacts of ocean warming and acidification on reef growth rates. Even under the lowest emissions scenarios, the future of reefs is not bright. More>>

The Conversation: Why Now Would Be A Good Time For The Reserve Bank Of New Zealand To Publish Stress Test Results For Individual Banks

Set against the backdrop of an economy healing from 2020’s annus horribilis , this week’s Financial Stability Report (FSR) from the Reserve Bank (RBNZ) was cautiously reassuring: the country’s financial system is sound, though vulnerabilities remain. More>>