Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Housemart Queenstown: Taking the top award again!

A Queenstown-based property management company is once again the ‘best of the best’ in New Zealand -- leading the way with innovative systems, technology, service and customer care.

The world’s coolest property management team had the leaderboard running hot at New Zealand’s biggest property management conference.

It beat off stiff competition from larger franchises and independent offices from around the country to once again romp home with the title of Small Residential Property Management Office of the Year, also landing a top three spot for Business Development Manager of the Year.

Housemart Queenstown opened its doors in the resort town eight years ago, bringing more than 40 years’ experience in property management under one roof.

In that time it has won an outstanding 13 top national titles from industry bodies such as Leading Property Managers of New Zealand (LPMA NZ) and the Real Estate Institute of New Zealand (REINZ).

It’s picked up the gongs as Agency of the Year, Property Manager of the Year, Support Person of the Year, Excellence in Customer Service, Rising Star Award, and Excellence in Business Development.

And the secret to its success?

“Lots and lots of hard work, consistently testing ourselves against the best in the industry, and testing procedures, systems and client service levels,” says director Hayley Stevenson (also known as Head of Entertainment and Chief Party Planner).

“People ask us how we keep on winning these awards and it’s simple. We put 50 to 60 hours’ of work into them each year and everything we say we do is fact.

“We couldn’t keep doing what we do without the hard work, time and effort our team puts in on a daily basis, not to mention the personalities who come together to make that time at work fun!”

LPMA NZ is a group of professionals made up of the very best property management practitioners and companies and is at the forefront of New Zealand property management best practice.

From the outset, Housemart has been highly systemised, focused on getting the right people into the right houses, taking the best possible care of a customer’s valuable investment and ensuring the needs of tenants are properly met.

In a market that’s muddied by a myriad of holiday rental companies, Housemart has stayed true to its mantra of offering a premium customer experience with rental property portfolios that are exclusive to Queenstown.

The team’s highly-qualified and experienced - motivated to find the right tenants for the right property, ensure on-time rent payments and keep properties in top-notch condition.

The eight-strong Housemart Queenstown team is housed in a quirky ‘modern apartment-style’ office, demonstrating why the company is like no other.

Ms Stevenson said they were “extremely excited” to win their latest awards, especially as they were up against a record number of entries.

“We’d like to thank locals for their fantastic support, our owners and fantastic clients who rent our homes, and of course the dedicated team of tradespeople who help us on a daily basis.

“Continued growth has seen us recruit three fantastic new members of staff, and we continue to work towards providing a fabulous service for clients.

“For property owners whose properties we manage, the awards assure them that their valuable investment is in the best possible hands.

“For those renting properties they confirm our commitment to customer service, the degree to which we’ve embraced technology to make their lives easier, and for our team it’s an opportunity to re-affirm our close-knit culture.

“By national standards we’re still very much one of the smaller players, making the significance of each award even more special.”

For more information go to http://www.housemart.co.nz/

Catch the Housemart team having fun in the snow here


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Maritime NZ: NZ Joins Global Initiative Keeping Ports Open And Freight Moving

New Zealand has joined an international port authorities’ global initiative for safe and efficient movement of goods and shipping during the COVID-19 crisis. World-wide, 56 port authorities have agreed how they will work together facilitating maritime ... More>>

ALSO:

National: National Backs Businesses With $10k JobStart

National will provide a $10,000 cash payment to businesses that hire additional staff as part of our commitment to keeping New Zealanders in jobs, National Party Leader Todd Muller and Finance spokesperson Paul Goldsmith have announced. Our JobStart ... More>>

ALSO:

DIY Law: Government Exempts Some Home Improvements From Costly Consents

Homeowners, builders and DIYers will soon have an easier time making basic home improvements as the Government scraps the need for consents for low-risk building work such as sleep-outs, sheds and carports – allowing the construction sector ... More>>

ALSO:

Media Awards: The New Zealand Herald Named Newspaper Of The Year, Website Of The Year At Voyager Media Awards

The New Zealand Herald has been labelled a “powerhouse news operation” as it claims the two biggest prizes – Newspaper of the Year and Website of the Year – along with many individual awards at the 2020 Voyager Media Awards Website of the ... More>>

ALSO:

ASB Bank: ASB Takes The Lead Again With New Low Home Loan Interest Rate

ASB has moved again to support its customers, cutting a number of home loan rates, including the two-year special rate to a new low of 2.69% p.a. Craig Sims, ASB executive general manager Retail Banking says the reduced rate will be welcome news for many ... More>>

ALSO:

Nathan Hoturoa Gray: The Problems With Testing And Case Statistics For Covid-19

To begin to understand disease transmission in a country requires adequate testing of your population with properly vetted, accurate tests. As the world struggles to find what 'adequate percentage' of the population is necessary, (estimates predict ... More>>

ALSO:

RNZ: Fletcher Building To Lay Off 1000 Staff In New Zealand

The construction company will cut around 10 percent of its workforce as it struggles with the fallout from Covid-19. More>>

ALSO:

Can Pay, Won't Pay: Cashflow Moves Urged

Government Ministers are asking significant private enterprises to adopt prompt payment practices in line with the state sector, as a way to improve cashflow for small businesses. More>>

ALSO:

Gordon Campbell: On Why We Should Legally Protect The Right To Work From Home

For understandable reasons, the media messaging around Level Two has been all about “freedom” and “celebration”, but this is not necessarily going to be a universal experience. When it comes to workplace relations, Level Two is just as likely to ... More>>

ALSO:



Auckland Airport: Thousands Of Kiwis Travelling For Queen’s Birthday Weekend


Confidence in domestic travel is beginning to steadily ramp up, with thousands of Kiwis travelling within New Zealand for Queen’s Birthday.
Nearly 400 flights will be operating to and from Auckland Airport over the long weekend... More>>

ALSO:

Science Media Centre: Understanding 5G Concerns – Expert Q&A


Recent attacks on cell phone towers have brought concerns over the rollout of 5G technology into sharp relief.
While scientific research has consistently shown that the technology does not adversely affect human health, public concerns about its impact have spread around the world, fueled in part by growing misinformation online. The SMC asked experts to comment... More>>

ALSO:


Trade: Record Monthly Surplus As Imports Dive

Imports in April 2020 had their biggest fall since October 2009, resulting in a monthly trade surplus of $1.3 billion, Stats NZ said today. “This is the largest monthly trade surplus on record and the annual goods trade deficit is the lowest ... More>>

ALSO:


Media Blues: Stuff Chief Executive Buys Company For $1

Stuff chief executive Sinead Boucher has purchased Stuff from its Australian owners Nine Entertainment for $1.
The chief executive was returning the company to New Zealand ownership, with the sale is expected to be completed by 31 May.
"Our plan is to transition the ownership of Stuff to give staff a direct stake in the business as shareholders," Boucher said in a statement.... More>>

ALSO:

RNZ: Bar Reopening Night 'much, Much Quieter'

Pubs and bars are reporting a sluggish first day back after the lockdown, with the fear of going out, or perhaps the joy of staying home, thought to be a reason for the low numbers. More>>

ALSO:

Stats NZ: New Zealand’s Population Passes 5 Million

New Zealand's resident population provisionally reached 5 million in March 2020, Stats NZ said today. More>>

NIWA: Seven Weeks Of Clearing The Air Provides Huge Benefits: Scientist

Seven weeks of lockdown has provided evidence of how pollution can vanish overnight with benefits for the environment and individuals, says NIWA air quality scientist Dr Ian Longley. Dr Longley has been monitoring air quality in Auckland, Wellington ... More>>

ALSO:

Government: Milestone In Cash Flow Support To SMEs

A significant package of tax reforms will be pushed through all stages in Parliament today to throw a cash flow lifeline to small businesses. More>>

ALSO: