Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Emergency services dial up speed for 111 mobile calls

Emergency calls made to 111 from all mobile phones in New Zealand are to have verified locations, aiding a faster response from the country’s emergency services.

Enhancements announced by the Ministry of Business, Innovation and Employment (MBIE) to the Emergency Caller Location Information (ECLI) service are potentially life-saving.

The updates see the ECLI service extended to all mobile phone calls to 111, and increasing the number of calls supported by high-precision location - including calls from basic, non-internet capable phones and by international visitors roaming on a New Zealand network.

Assisting MBIE, MinterEllisonRuddWatts Senior Associate Peter Fernando advised on technology and commercial contracts underpinning these enhancements, as this complex project involved MBIE engaging multiple parties who were working together for a common goal.

"ECLI is a complex commercial environment involving an array of suppliers to deliver specialised services that requires an adaptive partnering approach to the contractual arrangements," says Ben Quay, ECLI Programme Director.

"Peter is a critical part of the ECLI delivery team and working with him and the broader MinterEllisonRuddWatts team has been, and will continue to be, highly successful."

Introduced in New Zealand in May 2017, the ECLI service provides high-precision location information for smartphones running Google’s Android system - about 70 per cent of the New Zealand market - and lower-precision location information for most other mobile devices. The high-precision location solution was extended to mobile phones running Apple’s iOS operating system in April 2018.

"In an emergency, being able to pinpoint the exact location of a call makes a massive difference to the outcome," says Peter Fernando.

"The technology allows for faster answers to calls for help, with emergency response teams better able to reach people needing help quickly.

"I’m incredibly proud to be part of the team improving connectivity for Kiwis and tourists needing help in an emergency."

In its first year, ECLI helped verify locations of almost 400,000 emergency calls. When the new enhancements are complete, this number is expected to jump to 780,000.

The ECLI service is overseen by the Ministry of Business, Innovation and Employment, and run in partnership with emergency services (New Zealand Police, Fire and Emergency New Zealand, St John and Wellington Free Ambulance), Datacom, Comtech Telecommunications Corp, and mobile network operators 2degrees, Spark and Vodafone.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Stats NZ: Election Boosts October Job Numbers

Job numbers were boosted by general election staff in October 2020, along with rises in the manufacturing, retail, and hospitality industries, Stats NZ said today. Filled jobs rose by 27,667 to 2.2 million in October 2020 compared with September, after ... More>>

Government: New Year Border Exception For Seasonal Workers In The Horticulture And Wine Industries

2000 additional RSE workers to enter New Zealand early next year employers must pay these workers at least $22.10 an hour employers will cover costs of managed isolation for the RSE workers RSE workers will be paid the equivalent of 30 hours work a week ... More>>


Grey Power: Is Disappointed To Learn Of More Bank Closures

Many older people are being left without essential services because of cost cutting and the march of modern technology. It is now expected that most banking transactions can occur via the internet or telephone. Jan Pentecost, President of the Grey Power ... More>>


Department Of Conservation: Big Year Underway At Albatross Colony

Familiar faces are returning for the new season of Royal Cam, with a big breeding year underway for the toroa/northern royal albatross colony on Otago’s windswept Pukekura/Taiaroa Head. More than 120 albatrosses, a taonga species, have returned ... More>>

Real Estate: ASB Survey Reveals Majority Of Kiwis Expect House Prices To Keep Climbing


House price expectations are soaring as New Zealand’s housing market shifts up a gear. But stretched affordability is putting a dent in perceptions of whether it’s a good time to buy. While Kiwis reveal they do expect interest rates to fall further. ... More>>

ComCom: How Real Is That Bargain?

The Commerce Commission urges retailers and consumers to think hard about the bargains being offered as ‘Black Friday’ and Christmas draw near. Black Friday has now overtaken Boxing Day in terms of retail spending, according to data from electronic ... More>>

Stats NZ: Births And Deaths: Year Ended September 2020

Births and deaths releases provide statistics on the number of births and deaths registered in New Zealand, and selected fertility and mortality rates. Key facts For the year ended September 2020: 57,753 live births and 32,670 deaths ... More>>