Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Fabulous five for Ryman as Most Trusted Brand

April 29, 2019

Ryman Healthcare has been named the most trusted brand in the retirement industry for the fifth time.

New Zealand’s largest retirement village operator took the top award in the aged care and retirement village category in the Reader’s Digest 2019 Most Trusted Brands awards. Ryman also won in 2014, 2015, 2016, and 2018.

The aim of the awards is to identify the names Kiwis recognise and trust the most.

The winners are chosen from a survey of 1,500 New Zealanders across 65 categories. Catalyst Marketing & Research surveyed respondents on which products they recognised and used, and which held their trust in each category.

Ryman was singled out for praise for having helpful and friendly staff, residents who love living in Ryman villages, and for providing care that is ‘’good enough for mum’’.

Ryman Healthcare Chief Executive Gordon MacLeod said it was humbling to win the award for the fifth time.

“Deciding to move into a retirement village is one of the biggest decisions people make in their retirement,’’ Gordon MacLeod said.

“Our residents trust us to look after their care and their security, and to care for them into the future. It’s a privilege to look after them.

“To win this award five times shows that we’re consistently delivering, and we will continue to do so.

“It is always nice to win awards, but the best reward is the feedback we get from our residents and their families each day.’’

Ryman villages are home to more than 11,000 residents in New Zealand and Australia and the team delivers more than 7 million hours of care each year.

“We’ve spent a lot of time building trust and it is something we never take for granted,’’ Gordon said.

“We always want to get better at what we do, and we’re rolling out a whole lot of innovations aimed at lifting care for our residents, and the experience of living in a Ryman village for our independent residents.’’

The Reader’s Digest survey has been run for 20 years, and the retirement industry has been included in the categories surveyed since 2014.

Reader’s Digest Director Sheron White said winners were brands that were genuine, authentic, reliable and consistent – and only the best brands can manage this.

“Once again Ryman Healthcare has been voted the Most Trusted Brand in the aged care and retirement villages category of this independent survey of over 1,500 New Zealanders.

“The category has been surveyed for the last six years, this year is the fifth year that Ryman Healthcare has won the category, what an achievement! Well done Ryman Healthcare.’’

Ryman Healthcare has also won Reader’s Digest Quality Service Award in the aged care and retirement village category four times.

Ryman’s accolades:

Reader’s Digest Most Trusted Brand (aged care and retirement villages): 2014, 2015, 2016, 2018, 2019

Reader’s Digest Quality Service Award (retirement villages): 2015, 2017, 2018, 2019

About Ryman Healthcare: Ryman was founded in 1984 and has become one of New Zealand’s largest listed companies. The company owns 34 villages in New Zealand and Australia which are home to more than 11,000 residents and the company employs over 5,300 staff.

Each village offers a combination of retirement living and aged care, including resthome, hospital and dementia-level care.


ends

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

The Narrow Divide: New Poll Shows Tight Political Race For SME Votes

In a major turnaround following nearly a decade of MYOB election polls, Labour is currently the preferred political party of New Zealand’s SMEs, with 38% of SME owners and decision makers intending to vote red in the upcoming General Election, ... More>>

Reserve Bank: Further Easing In Monetary Policy Delivered

Tēnā koutou katoa, welcome all. The Monetary Policy Committee agreed to expand the Large Scale Asset Purchase (LSAP) programme up to $100 billion so as to further lower retail interest rates in order to achieve its remit. The eligible assets remain ... More>>

Retail: Post-Lockdown Retail Card Spending Picks Up

The rise in retail card spending was boosted by sales of furniture, hardware, and appliances, Stats NZ said today. “For a third consecutive month, card spending on the long-lasting goods (durables) remained at higher levels than last year, after ... More>>


Contact: Business Drops, New Generation On Hold

New Zealand’s second-largest energy company Contact Energy (‘Contact’) released its full year financial results for the 12 months to 30 June 2020 (‘FY20’) this morning. More>>

Mining: OceanaGold Announces Receipt Of WKP Mining Permit

MELBOURNE, Australia, Aug. 6, 2020 /CNW/ - OceanaGold Corporation (TSX: OGC) (ASX: OGC) (the 'Company') is pleased to announce it has received the mining permit for Wharekirauponga ('WKP') on the North Island of New Zealand. ... More>>

ALSO:

Economy: COVID-19 Lockdown Has Widespread Effects On Labour Market

In the June 2020 quarter, the seasonally adjusted unemployment rate fell to 4.0 percent, down from 4.2 percent last quarter, while underutilisation rose, Stats NZ said today. More>>

ALSO:

NZ Post: New Research By NZ Post Shows Online Shopping Grew 105% In Alert Level 3

New research by NZ Post into how the COVID-19 response has impacted the way Kiwis shop online, shows online shopping increased 105%* when the country moved into Alert Level 3, and may have changed the way Kiwis shop permanently. Online spend peaked ... More>>

ALSO:

Antarctica NZ: Ice-Olation

Antarctica New Zealand is gearing up for a much reduced season on the ice this year and a very different deployment to normal! Before they head to one of the remotest places on the planet, all personnel flying south with the New Zealand programme will ... More>>

ALSO:

QV Valuations: July House Price Index Illustrates Market Resilience

According to the July 2020 QV House Price Index (HPI) results out today , property values recorded a marginal increase, up 0.2% over the month. This is somewhat of a turnaround from June, after the national index edged 0.2% lower. More>>

ALSO:

Property: Queenstown Rents Experience Biggest Drop In Seven Years

Rental prices in the Queenstown-Lakes district saw the biggest annual percentage drop in seven years after falling 28 per cent on June last year, according to the latest Trade Me Rental Price Index. Trade Me Property spokesperson Aaron Clancy said ... More>>

Seismology: The Quiet Earth

As many daily activities came to a halt during lockdown, the Earth itself became quiet, probably quieter than it has been since humans developed the technology to listen in. Seismologists have analysed datasets from more than 300 international ... More>>

RNZ: James Shaw Says Kiwibank, Not Ministers Should Decide On Investors

Climate Change Minister James Shaw says Kiwibank's decision to stop doing business with companies dealing in fossil fuels is the right one. More>>

ALSO:

FMA: Kiwis Confident Financial Markets Will Recover From COVID-19, Plan To Increase Investments

Despite the majority (60%) of investors experiencing losses as a result of COVID-19, the outlook on investing remains positive, according to a Financial Markets Authority (FMA) survey. Most Kiwis (71%) were optimistic that the pandemic will pass eventually ... More>>

FIRST Union: Warehouse Using Covid For Cover As Extensive Restructure Makes Everyone Worse Off

(FIRST Union comments on The Warehouse consultation and proposed restructure) 'Unfortunately the Warehouse have done the disappointing thing and used Covid-19 to justify a bunch of operational business decisions that will leave hundreds of workers without jobs ... More>>

ALSO: