Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Thousands of BNZ staff mobilise to take on scammers

Thousands of Bank of New Zealand (BNZ) staff will hit the road next week, taking to malls and libraries, rest homes and RSAs, and visiting community groups and businesses to help New Zealanders be safer online and avoid being scammed.

In some regions BNZ staff are going the extra mile. BNZ’s Hastings team will be driving hundreds of kilometers during the week visiting Gisborne and the Wairarapa to conduct sessions with rural customers and organisations, and in Coromandel, Banking Adviser Lorna Field has already reached capacity for a scam savvy session conducted in the local hall next week.

In Wellington, the BNZ Customer, Products and Services team will be showing up in six local libraries, three Citizens Advice Bureaus and conducting a session with the Wellington Indian Association, and BNZ Scam Savvy will be in the Beehive on Monday 26 August with BNZ CEO Angie Mentis.

Paul Carter, BNZ Chief Customer Officer, says, “Unfortunately we see heartbreaking stories all the time and not a week goes by without one of our staff helping a customer who is being scammed.

“BNZ bankers regularly stop customers transferring thousands of dollars to scammers who are impersonating trusted, NZ organisations or offering prizes, grants and lottery wins.

“Scammers are taking advantage of good people and we’re determined to help New Zealanders know what to look for and how to avoid scams so they can be safer online,” he says.

BNZ’s Scam Savvy week (August 26 – 30) will see BNZ branches and Partner Centres hosting Scam Savvy sessions and staffing Scam Savvy Schools in malls and local communities to guide people through the types of scams that typically target New Zealanders, and show them what to look for and what to do if they are scammed.

Carter says, “There’s been significant demand for our Scam Savvy sessions. We’ve got more than 600 sessions booked at our branches and Partner Centres across the country and are running sessions with the police, businesses, community organisations and associations.

“We want the digital world to feel like a safe space for people. Scam Savvy will help give Kiwis the confidence to identify and deal with scams. It will improve their online experience, reduce harm and benefit us all,” says Carter.

Anyone can take part in a Scam Savvy session by contacting their local BNZ branch or visiting the following malls between 9am – 5pm over the course of next week:

Auckland: Albany Westfield, Manukau Westfield, St Lukes Westfield, Sylvia Park

Hamilton: Chartwell Westfield

Wellington: Queensgate Mall, Johnsonville Mall, North City Plaza

Christchurch: Riccarton Westfield

BNZ’s Scam Savvy tools can also be found at:

© Scoop Media

Business Headlines | Sci-Tech Headlines


Reserve Bank: Further Easing In Monetary Policy Delivered

Tēnā koutou katoa, welcome all. The Monetary Policy Committee agreed to expand the Large Scale Asset Purchase (LSAP) programme up to $100 billion so as to further lower retail interest rates in order to achieve its remit. The eligible assets remain ... More>>

Retail: Post-Lockdown Retail Card Spending Picks Up

The rise in retail card spending was boosted by sales of furniture, hardware, and appliances, Stats NZ said today. “For a third consecutive month, card spending on the long-lasting goods (durables) remained at higher levels than last year, after ... More>>

Contact: Business Drops, New Generation On Hold

New Zealand’s second-largest energy company Contact Energy (‘Contact’) released its full year financial results for the 12 months to 30 June 2020 (‘FY20’) this morning. More>>

Mining: OceanaGold Announces Receipt Of WKP Mining Permit

MELBOURNE, Australia, Aug. 6, 2020 /CNW/ - OceanaGold Corporation (TSX: OGC) (ASX: OGC) (the 'Company') is pleased to announce it has received the mining permit for Wharekirauponga ('WKP') on the North Island of New Zealand. ... More>>


Economy: COVID-19 Lockdown Has Widespread Effects On Labour Market

In the June 2020 quarter, the seasonally adjusted unemployment rate fell to 4.0 percent, down from 4.2 percent last quarter, while underutilisation rose, Stats NZ said today. More>>


NZ Post: New Research By NZ Post Shows Online Shopping Grew 105% In Alert Level 3

New research by NZ Post into how the COVID-19 response has impacted the way Kiwis shop online, shows online shopping increased 105%* when the country moved into Alert Level 3, and may have changed the way Kiwis shop permanently. Online spend peaked ... More>>


Antarctica NZ: Ice-Olation

Antarctica New Zealand is gearing up for a much reduced season on the ice this year and a very different deployment to normal! Before they head to one of the remotest places on the planet, all personnel flying south with the New Zealand programme will ... More>>


QV Valuations: July House Price Index Illustrates Market Resilience

According to the July 2020 QV House Price Index (HPI) results out today , property values recorded a marginal increase, up 0.2% over the month. This is somewhat of a turnaround from June, after the national index edged 0.2% lower. More>>


Property: Queenstown Rents Experience Biggest Drop In Seven Years

Rental prices in the Queenstown-Lakes district saw the biggest annual percentage drop in seven years after falling 28 per cent on June last year, according to the latest Trade Me Rental Price Index. Trade Me Property spokesperson Aaron Clancy said ... More>>

Seismology: The Quiet Earth

As many daily activities came to a halt during lockdown, the Earth itself became quiet, probably quieter than it has been since humans developed the technology to listen in. Seismologists have analysed datasets from more than 300 international ... More>>

RNZ: James Shaw Says Kiwibank, Not Ministers Should Decide On Investors

Climate Change Minister James Shaw says Kiwibank's decision to stop doing business with companies dealing in fossil fuels is the right one. More>>


FMA: Kiwis Confident Financial Markets Will Recover From COVID-19, Plan To Increase Investments

Despite the majority (60%) of investors experiencing losses as a result of COVID-19, the outlook on investing remains positive, according to a Financial Markets Authority (FMA) survey. Most Kiwis (71%) were optimistic that the pandemic will pass eventually ... More>>

FIRST Union: Warehouse Using Covid For Cover As Extensive Restructure Makes Everyone Worse Off

(FIRST Union comments on The Warehouse consultation and proposed restructure) 'Unfortunately the Warehouse have done the disappointing thing and used Covid-19 to justify a bunch of operational business decisions that will leave hundreds of workers without jobs ... More>>