Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

New Research By NZ Post Shows Online Shopping Grew 105% In Alert Level 3

New research by NZ Post into how the COVID-19 response has impacted the way Kiwis shop online, shows online shopping increased 105%* when the country moved into Alert Level 3, and may have changed the way Kiwis shop permanently.

Online spend peaked in late April, with New Zealanders spending over $200 million online as the country moved to Alert Level 3, and online retail reopened, according to NZ Post’s new eCommerce Spotlight research, conducted with Datamine. In Alert Level 3 shoppers could also have their ‘non-essential’ items purchased during Lockdown, delivered. This resulted in NZ Post receiving over 3.5 million parcels in the first two weeks of Alert Level 3 – about 200 parcels per minute.

“While this surge dropped off as life started to return to normal and more ‘bricks and mortar’ shops began to open, online shopping remains about 30% up on this time last year, with early indications signalling that COVID-19 has forever changed the way Kiwis shop,” says Chris Wong, General Manager of Business Marketing, NZ Post. “Buying your groceries and other everyday items online and having them delivered has become the new norm for many.

“Not being able to pop out to the shops meant that Kiwis looked online if there was something they needed, or wanted, to buy. Our research shows over 170,000 adult New Zealanders shopped online for the first time during the first six months of 2020. We saw people in the 60 plus age category take to online shopping, with a 62% increase in this group shopping online for just the month of May*.

“One of the trends Kiwi retailers will be most happy about has been the continuation to buy local, with domestic online sales making up 71% of all online shopping. This is a trend that we expect to see in the months ahead, particularly as the rest of the world continues to deal with the pandemic.”

NZ Post is the largest delivery business for online shopping in New Zealand. “We’ve undertaken this research because NZ Post is committed to helping New Zealand businesses grow and strengthen their eCommerce presence,” says Wong.

To meet the continued growth in online shopping, and to help New Zealand businesses grow, NZ Post has recently announced a ten year $170 million investment programme on infrastructure. The programme has begun with construction of a new ‘super depot’ for parcels, in Grenada, Wellington, due to open in 2022. NZ Post plans to invest around $18 million in the latest global technology for the super depot, that will sort and scan parcels at a much faster rate.

*Compared to the same period in 2019.

Further insights from the Spotlight report show: 

  • Total online spend across the whole of Level 3 was 83% up on spend in same period in 2019.
  • $107 average spend per transactions.
  • In May there were nearly 1.5m Kiwis shopping online, that’s 28% more than in May 2019.
  • During Level 3, average weekly online spend on Speciality Food, Groceries & Liquor increased by more than 105% over a year ago, Homeware, Appliances & Electronics increased 135% and Clothing & Footwear increased by 62%. 
     
  • The eCommerce Spotlight report and full findings can be found here thefulldownload.co.nz/covid-spotlight

The Full Download report into eCommerce trends from 2019 can be found here thefulldownload.co.nz/

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Auckland Transport: Successful Bridge Repair Opens Two Additional Lanes To Traffic

The opening of two additional lanes on the Auckland Harbour Bridge this morning will help relieve some motorway congestion for motorists heading home to the North Shore tonight. More>>

ALSO:

Statistics New Zealand: COVID-19 Sees Record 12.2 Percent Fall In New Zealand’s Economy

Gross domestic product (GDP) fell by 12.2 percent in the June 2020 quarter, the largest quarterly fall recorded since the current series began in 1987, as the COVID-19 restrictions in place through the quarter impacted economic activity, Stats NZ said ... More>>

ALSO:

Climate: Scientists Release ‘Blueprint’ To Save Critical Ecosystems And Stabilize The Earth’s Climate

A group of scientists and experts produced the first comprehensive global-scale analysis of terrestrial areas essential for biodiversity and climate resilience, totaling 50.4% of the Earth's land. The report was published in Science Advances ... More>>

ALSO:

MPI: Independent Review Launched Into Assurances For Safe Transport Of Livestock By Sea

The Ministry for Primary Industries (MPI) has launched an independent review of the assurances it receives for the safe transport of livestock by sea. MPI Director-General Ray Smith says Mike Heron QC has been appointed to lead the review, which is expected ... More>>

ALSO:


Computers: New Zealand PC Market Grows Nearly 40% Due To Work From Home Demand

COVID-19 had large impacts on demand for PCs as businesses prepared for lockdowns by purchasing notebooks to mobilise their workforce. In the second quarter of 2020, New Zealand's Traditional PC market experienced a 39.7% year-on-year (YoY) growth ... More>>

ALSO:


University Of Auckland: Whale-Watching By Satellite – Follow Their Travels Online

Scientists have successfully attached satellite tracking tags to six New Zealand southern right whales, or tohorā, and are inviting the public to follow the whales’ travels online. Part of a major research project involving the University of Auckland ... More>>

Commerce Commission: Kiwibank Admits System Failures And Agrees To Pay Customers $5.2 Million

Kiwibank has entered into a settlement agreement with the Commerce Commission after reporting that it failed to have in place robust home loan variation disclosure policies, procedures and systems. In a settlement dated 27 August 2020, Kiwibank admitted that ... More>>

Ministry of Health: Public Transport Distancing Requirements Relaxed

Physical distancing requirements on public transport have been reviewed by the Ministry of Health to determine whether they are still required at Alert Level 2 (or below). The Ministry’s assessment is that mandatory face covering and individuals tracking ... More>>

ALSO:

NZHIA: New Zealand Hemp Industry Set To Generate $2 Billion Per Annum And Create 20,000 Jobs

A new report says a fully enabled hemp industry could generate $2 billion in income for New Zealand by 2030, while also creating thousands of new jobs. Written by industry strategist Dr Nick Marsh, the report has prompted calls from the New Zealand Hemp ... More>>

ALSO:

Stats NZ: One In 14 Employed People Report High Risk Of Losing Jobs

About one in 14 workers say they expect to lose their job or business by mid-2021, Stats NZ said today. A survey of employed people in the June 2020 quarter showed 7 percent felt there was a high or almost certain chance of losing their job or business ... More>>

ASB Quarterly Economic Forecast: NZ Economy Doing Better Than Expected, But Challenges Remain

August lockdown estimated to have shaved 8% off NZ’s weekly GDP, and 0.5% off annual GDP Economy now expected to shrink 5% (year-on-year) by end of 2020 Unemployment rate now expected to peak at 7.2% The latest ASB Quarterly Economic Forecast is less ... More>>

ALSO: