Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Soprano Design 2021 Predictions: The World Issues Hinge On How Well We Communicate

Soprano Design, a global leader in CPaaS (Communications Platform as a Service), unveiled its communications predictions for 2021 – highlighting the importance of mobile messaging for enterprises and citizens during one of the most unique years in our lifetime.

New Types of Emergencies Will Speed Up Communication Tech Investments

Businesses will seek communication technologies that have proven to be capable of implementing best practices for business continuity planning, such as tactics used for weather emergencies, service disruptions, route redirects, building evacuations, and more.

Firms that have a communications tool that can be set up in advance with lists, messages, policy approvals, etc., will have an advantage and data shows that the damage caused by an incident is drastically reduced with proper preparation and efficient, orderly communication during a crisis.

Education & Awareness Programs Will Increasingly Benefit From Mobile Communication

Savvy organisations will increasingly turn to CPaaS channels such as SMS, Voice, WhatsApp, and other mobile social channels, not just to deliver their products, services and programs, but to use these CPaaS channels to run ancillary education and awareness messaging around those same products, services and programs.

Blockchain Will Begin to be Integrated with Communications Technology

Blockchain has been successfully deployed for cryptocurrency and has been adopted in the finance industry, but 2021 will be the year where Blockchain crosses the chasm into communication technology.

The driving factor will be identity, at least initially. Blockchain enables new ways to ensure that the details of personal identity are not required for user authentication, which means a person’s personal identity can be provided to trusted entities, and then accessed via blockchain authentication by other entities without those details being passed along.

The Term CPaaS Will Become a Common Industry Term

In 2021, buyers and suppliers of communication technology will finally coalesce around the term ‘CPaaS’ to describe the multi-channel mobile messaging capabilities they are seeking. The term ‘CPaaS’ will begin to yield very good guidance for buyers searching online search engines, making enquiries with analyst firms, designing communications into their integration projects and creating innovative mobile communication solutions.


For the full predictions, please visit:

© Scoop Media

Business Headlines | Sci-Tech Headlines


Reserve Bank: Policy Lessons From A Year Of Covid-19

The Reserve Bank of New Zealand – Te Pūtea Matua was in a sound position to continue to meet its mandate in the face of the COVID-19 induced economic shock. However, we must continue to transform so as to remain relevant and effective in addressing longer-term challenges, Reserve Bank Governor Adrian Orr said... More>>

Transport Industry Association: Feb 2021 New Vehicle Registrations Strongest On Record

Motor Industry Association Chief Executive David Crawford says that the February 2021 figures are the strongest for the month of February ever. Registrations of 12,358 were 8.0% up on February 2020. Year to date the market is up 7.1% (1,735 units) compared to the first two months of 2020... More>>

Paymark: Lockdown Equals Slowdown For Some

The three days of lockdown for Auckland earlier this month made a clear impression on our retail spending figures. While only Auckland moved into Level 3 lockdown, the impact was felt across the country, albeit at different levels. Looking at the ... More>>

Infrastructure Commission: Te Waihanga Releases Report On Water Infrastructure

The New Zealand Infrastructure Commission, Te Waihanga’s latest discussion document highlights the importance of current reforms in the water sector. Its State of Play discussion document about water infrastructure is one of a series looking at the ... More>>

OECD: Annual Inflation Picks Up To 1.5% In January 2021 While Euro Area Records Sharp Increase To 0.9%

Annual inflation in the OECD area picked up to 1.5% in January 2021, compared with 1.2% in December 2020. Following a rebound between December and January, the annual decline in energy prices was less pronounced in January (minus 3.9%) than in December... More>>

Hemp Industries Association: Could The Next Team NZ Boat Be Made Entirely Of Hemp?

With The America’s Cup due to start in a few days’ time, innovators from a very different sphere have been wondering how long it could be before New Zealand could be competing in a boat entirely built from hemp, with the crew eating high-energy, nutritious hemp-infused foods and wearing high-performance hemp kit..? More>>

ACT: Matariki Almost A Half Billion Dollar Tax On Business

“Official advice to the Government says an extra public holiday at Matariki could cost almost $450 million,” ACT Leader David Seymour can reveal. “This is a perfect example of the Prime Minister doing what’s popular versus what’s responsible. ... More>>

Genesis: Assessing 6,000 GWh Of Renewable Generation Options For Development By 2025

Genesis is assessing 6,000 GWh of renewable generation options for development after starting a closed RFP process with 11 partners. Those invited to participate offer a range of technologies as Genesis continues to execute its Future-gen strategy to ... More>>