Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Broadband Blues: 1 In 5 Kiwis Say They Aren’t Getting A Good Deal

News highlights:

  • 22% of Kiwis don’t think they’re getting a fair deal on their broadband
  • Finder reveals the best broadband providers as part of its inaugural Broadband Awards
  • Skinny crowned Kiwis favourite provider

3 August 2021, New Zealand – A substantial number of Kiwis aren’t happy with their current broadband provider, according to new research by financial comparison site Finder.

The nationally representative survey of 2,076 respondents found 36% of Kiwis aren’t convinced they’re getting a good deal.

While more than 1 in 5 Kiwis (22%) are confident they could be doing better, a further 14% say they aren’t sure.

Angus Kidman, tech expert at Finder, said that choosing the right broadband provider can make a huge difference to your day-to-day life.

“No one likes Internet dropouts or buffering when you’re trying to stream online.

“If you frequently experience problems, or if you simply think you’re paying too much, it’s time to jump online and find a better option.”

To help Kiwis make better financial decisions while still enjoying their favourite online fix, Finder has revealed the best broadband providers in the country as part of the inaugural Broadband Awards.

Skinny took out the top gong, due in part to its flexible broadband options at very attractive prices.

“Kiwis especially love the value for money this sub-brand of Spark provides across its range of plans,” Kidman said.

To uncover the nation’s favourite broadband provider, Finder asked more than 1,600 New Zealanders to rate their broadband provider.

Each participant rated their provider on overall satisfaction, value for money, tech support, and how likely they would be to recommend it.

Slingshot and Contact Energy both received highly commended status.

Kidman said the Finder Broadband Awards would help Kiwis to make more informed decisions when it comes to choosing the best broadband provider for their individual circumstances.

“If you think you could be getting a better deal from your provider, now is the time to check.

“People typically choose their broadband deals based on the best price at the time – but if you stay with the same supplier for three or four years, prices could have changed dramatically.

“If you find your movie marathons are regularly interrupted by internet dropouts, it’s worth testing your internet speed and getting in contact with your broadband provider.”

Do you think you’re getting a good deal on your broadband?

Yes 58%

No 22%

I’m not sure 14%

I don’t have broadband 6%

Source: Finder survey of 2,076 respondents, June 2021

How to get the most out of your broadband:

Check your speed. The only way to figure out your home internet speed is to use a broadband speed test to check you’re getting what you’re paying for. If your test speed comes back less than what your broadband provider has promised, it might be time to call your provider and see what’s going on.

Only pay for what you need. There’s no use paying for the fastest plan if you rarely use the internet. Everyone has different broadband needs, so make sure your plan is right for you.

Compare your options. Broadband plans can vary in price, so it’s important to shop around for your provider. Compare broadband plans for the best deal – and don’t stay loyal to your current provider if you’re unhappy.

© Scoop Media

Business Headlines | Sci-Tech Headlines


NIWA: Tonga Eruption Discoveries Defy Expectations
New findings from the record-breaking Tongan volcanic eruption are “surprising and unexpected”, say scientists from New Zealand’s National Institute for Water and Atmospheric Research (NIWA)... More>>

Commerce Commission: Appeals Record $2.25m Fine In Vodafone FibreX Case

The Commerce Commission has filed an appeal in the High Court against a record $2.25 million fine imposed on Vodafone NZ Limited (Vodafone) for its offending under the Fair Trading Act during its FibreX advertising campaign. While the sentence imposed in the Auckland District Court on April 14 was the largest-ever fine under the Fair Trading Act, the Commission will argue that it is manifestly inadequate... More>>

All District Health Boards: Historic Pay Equity Settlement

An historic agreement has been ratified that addresses a long-standing undervaluation of a workforce that is critical to the smooth running of our hospitals and the delivery of healthcare... More>>

Finder: RBNZ Survey: 64% Of Experts Say Rising Inflation Will Push More Kiwis Into Debt

Soaring inflation and cost of living pressures will see many households pushed to the financial limit, according to experts... More>>

Barfoot & Thompson: Rents Up By Around 3% In Most Areas

The average weekly rent paid for homes in most areas of Auckland has risen by around 3 percent year-on-year. The figures for end March from more than 16,000 properties... More>>

DoC: Smeagol The ‘Gravel Maggot’ Leaves Its Rare Mark On The Remote West Coast
An extremely rare species of sea slug or ‘gravel maggot’ has been detected for the first time on a remote beach in South Westland... More>>