Heartbreaking Website Design Fails: What NZ Business Owners Must Know

Tuesday, 13 May 2025, 3:27 pm
Press Release: Ultimate Web Designs

In just the last 3–4 weeks, we’ve spoken to four different people who had painful experiences with their website designers or developers.

1. One business owner told us their mentor recommended a web company. That company took half the payment, ghosted them, and even put up a live site using someone else’s image—harassing the client when questioned.
2. Another had already gone through three different web development companies before they came to us. Each time, they were left disappointed and stressed.
3. A third client received a website that looked nothing like what they wanted. Money gone. Expectations crushed.
4. The fourth has been waiting since November last year for their website to go live, and it’s still not done.

As a digital agency with over 90+ combined 5-star reviews on Google and Facebook, these stories truly upset us—not just because of the injustice, but because of what happens next.

After a bad experience, clients lose trust. They stop believing there are professionals who genuinely care and know what they’re doing.

The sad truth? These stories are becoming far too common. Today, anyone can learn a few things on YouTube and start calling themselves a "web expert." And yes, we know this post may invite some negativity—some might say “clients can also be difficult,” and yes, that happens too.

We understand not all clients are perfect, and scope creep is a real challenge.
But this post isn’t about that.

This is for the new freelancers, the new companies, the people just starting out in this industry.

If you're taking on projects without the skills, knowledge, or integrity to complete them—you’re not just hurting your client.

You are damaging the entire industry and the trust that takes years to build.

We’ve spent years in this field—our team includes those who have studied computer engineering, worked as developers, testers, and project managers. We understand what it takes to build a solid website, a custom app, or to rank a business on SEO and Google Ads.

It’s not just pixels and code. It’s someone’s dream. It’s their livelihood.

So here’s our humble request:

If you’re serious about building a career in this space—respect your clients. Communicate. Be honest about your abilities. Learn constantly. Finish what you start.
And always remember: it’s not just a job—it’s someone’s dream.

And if you’re a business owner reading this and have been burned before, please don’t give up. There are ethical, skilled, and trustworthy teams out there who will treat your project like it’s their own.

If you need help fixing a broken website, rebuilding trust, or just want a second opinion—get in touch with us. We’re here to help.

Phone: 021 791 234
Email: info@ultimatewebdesigns.co.nz
Website: https://ultimatewebdesigns.co.nz

We proudly serve clients across New Zealand, including website design in Auckland and website design in Christchurch, offering reliable, transparent, and results-driven solutions tailored to your business goals.

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