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Hayden gets a dream job!

ITC Media releases

updated 21st October 2008
Hayden gets a dream job!

Hayden Wallace has been studying with ITC via distance learning, he studied the National Certificate in Tourism and Travel and then, more recently he studied the IATA course. He wanted to give Jill Quigley (the ITC Distance Learning Manager) some feedback about his experience. Here is just some of what Hayden said :-

What got you started thinking about studying for travel & tourism in the first place? “I decided to start studying the travel and tourism industry because from a young age I always wanted to part of the industry. When I went to the airport I used to get a buzz like nowhere else I went, I could be there all day and not get sick of seeing the planes and people. I also like to talk and interact with people from other cultures. I then saw at this point, that the way I could enjoy interacting with people and also get that buzz at the same time was to study travel and tourism.”

Why did you choose to study with ITC? “I had been looking around for quite some time to find and institution that was both going to help me but be flexible and have great staff. ITC have fantastic staff that are there every step of the way, they are professional but know when to have a laugh and that was the kind of support that I needed. Plus they had the option of distance learning which was exactly what I needed to fit it around my work commitments. All these qualities could only be found at ITC and then the decision to study with them was a no brainer.”

How do you think the IATA qualification has added value to your overall educational experience and career potential? “IATA was the best decision that I every made. Once I had complete the course I had struck 3 job offers in a matter of 2 weeks. I had been trying for months prior to completing this course to no avail. This course really did make a huge difference. I had fantastic job offers from travel agencies, kayak companies and also an I-Site. This course was the key to where I am today, a Tourism Consultant at Motueka I-Site. “

What support did you get from ITC that helped you to progress through the courses? “ITC helped me by giving me regular feedback during both my courses. This was a great help to hear that I am in about the right place, or you need to do an extra hour this week. They helped me keep track of where I was at, which meant I could focus on studying.”

In what ways did ITC live up/exceed your expectations and needs? “ITC lived up to every expectation, that there would always be someone there if I needed help. They were always professional and willing to have a laugh when I made a silly mistake. They are a great team and were always able to give some great feedback. They are always there for support and offer great enthusiasm.”

Anything else you would like to add? “I would recommend ITC to anybody that is looking at studying Travel and Tourism or looking to get into the industry. They have fantastic qualifications, staff and support.”


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