The
Canterbury District Health Board’s Chief Executive Jean
O’Callaghan says she is very pleased the Health & Disability
Commissioner is taking no further action on a complaint
lodged by the family of the Nelson baby who died earlier
this year.
‘It has been a very difficult time for everyone
and I agree with Commissioner Ron Paterson’s comments that
goodwill from the family and hospital staff have enabled
this outcome.’
‘We have some internal processes to review
including the management of patient complaints and this work
is currently underway.’
Mrs O’Callaghan said she
appreciated the commitment and positive approach from
everyone involved to look at ‘how we can do things
better.’
Canterbury District Health Board (CDHB) is a Christchurch, New Zealand based hospital and healthcare provider for the
Canterbury region of New Zealand. Our region extends from Kekerengu in the North, to Rangitata in the South and Arthurs Pass in the West and comprises the six Territorial Local Authorities of Kaikoura, Hurunui, Waimakariri, Christchurch City, Selwyn and Ashburton.
We collaborate with other health and disability organisations, stakeholders and our community to decide what health and disability services are needed and how to best use the funding we receive from Government to improve, promote and protect the health, wellbeing and independence of our population.
At the Canterbury DHB, our vision is to improve the health and wellbeing of people living in Canterbury.