Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Staff Shortages To Blame For Asher Case

29 October 2004

Staff Shortages To Blame For Asher Case

New Zealand First law and order spokesperson Ron Mark says serious staff shortages in Police call centres are placing the public in jeopardy.

“Call centre staff are there to act as the interface between the public and police, but there is so much pressure being placed on the staff at these centres, due to a lack of numbers, that assessing the seriousness of 111 calls has come into question.

“Staffing shortages means the 111 system is failing, and it has taken a crisis like the Asher case to provoke action from the Minister.

“Instead of blaming his staff for call system failures, the Police Commissioner should stop and look at the fundamental issue – staff numbers.

“Communications staff have been undermanned and under duress for a long time, yet their attempts to draw this to the attention of those at National Headquarters has fallen on deaf ears.

“The Commissioner is batting for an inept Minister, with no regard for his staff. Changing guidelines or caller priority criteria, without substantially increasing staff numbers, is not going to improve the situation.

“The job of dispatchers is further complicated by the lack of units they can call on while at the same time knowing that traffic units are ‘ring fenced’ and unavailable. Is it any wonder that communications staff become disillusioned and are unable to carry out their duties in the manner the public would like?

“The Commissioner’s comments that staff have become ‘desensitised’ to the needs of the public are pretty shabby, when in reality it is he who has become desensitised to the needs of his own people,” concluded Mr Mark.

ENDS

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines


Gordon Campbell: On National’s Ongoing Problems With Abortion


Despite Christopher Luxon’s assurances to the contrary, there is no such thing as “settled law” in New Zealand. Apart from the six provisions that are constitutionally entrenched, legislation can always be amended or overturned by a simple majority vote within our single chamber of Parliament. Luxon’s repeated use of the term “settled law” has been particularly tone deaf, given that several of the US Supreme Court justices used that very same term during their confirmation hearings...
More>>



 
 

Government: Joint Press Release With President Of The Govt Of Spain Pedro Sánchez & PM Of New Zealand
On June 28, 2022, a meeting took place in Madrid between the President of the Government of the Kingdom of Spain, Pedro Sánchez Pérez-Castejón, and the Prime Minister of New Zealand, Jacinda Ardern, who was visiting Spain... More>>


Winston Peters: Issues Judicial Review Proceedings

Winston Peters has issued judicial review proceedings against Speaker of the House the Rt Honourable Trevor Mallard, challenging Mr Mallard’s issue of a trespass warning against Mr Peters on 28 April 2022, which the Speaker then withdrew on 4 May 2022... More>>

Government: Electoral Changes Will Bring Greater Transparency For Voters

Changes to electoral law announced by Justice Minister Kiri Allan today aim to support participation in parliamentary elections, and improve public trust and confidence in New Zealand’s electoral system... More>>



Government: Wellington’s Rapid Transit Option Progresses To Next Stage
The Government is progressing a preferred option for LGWM which will see Wellington’s transport links strengthened with light rail from Wellington Station to Island Bay... More>>


NZ Republic: Charles CHOGM Speech Green Light For Change
“Prince Charles had made it clear in his speech to the Commonwealth Heads of Government Meeting (CHOGM) in Rwanda today that even the Royal family think it’s time for change” said Lewis Holden, campaign chair of New Zealand Republic... More>>


National: Goodfellow To Retire As Party President
Peter Goodfellow today announced he will not seek re-election as President of the National Party at its Annual Conference. Mr Goodfellow will remain as a director on the board for one final term to assist in the transition... More>>


 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels