Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search


Damning reports show Government’s role in ACC dysfunction

23 August 2012

Damning reports show Government’s role in driving ACC dysfunction

Reports into ACC provide the most compelling evidence yet that the Government’s focus on saving a buck has caused ACC to lose sight of its role in helping injured and vulnerable New Zealanders, the Green Party said today.

Following requests from the Green Party, reviews into the Bronwyn Pullar Privacy breach and ACC board governance were conducted by the Privacy Commissioner and the Auditor General. Reports on both were released today.

“They reveal a corporation in desperate need of a culture change which the Privacy Commissioner stated must ‘start at the very top’,” Green Party ACC spokesperson Kevin Hague said.

“The reports cite the previous ACC minister’s focus on denying claimants every dollar he could as driving the culture at the corporation.

“And they show that ACC was prepared to sustain human casualties in its drive to achieve the Government’s goal.

“The current minister must now lead the top level change that’s been called for.

“The reports reveal a corporation bumbling along with archaic ideas about communication and responsibility which meant it failed both to treat claimants with decency, and to recognise enormous risks to the organisation even when they hit it in the face,” Mr Hague said.

The Auditor General expresses concern that serous ‘accusations of systemic illegality and fraud were not taken seriously by the corporation’.

And the Privacy Commissioner highlighted ‘an almost cavalier attitude towards its clients and to the protection of their private information’.

“These are two of the most damning reports on a Government entity I’ve ever read.

“It is clear that if board chairman John Judge had not already resigned, he would have been sacked today,” Mr Hague said.

The reports highlight three key issues:

1. As a result of Nick Smiths’ direction to prioritise ACC's bottom line, the organisation had inadequate focus on the needs of its clients;
2. The culture policies and systems of the organisation are a chaotic shambles that are not fit for purpose;
3. Restoring public trust and confidence is an essential goal and will require very major change starting from the top.
“Given the seriousness of the findings, the Minster must now request that the Auditor General bring forward her review into claims management at ACC. Most of the serious claims Ms Pullar made appear not to have been considered by the board.

“What’s now needed is for visionary leadership to turn this organisation around and focus on the original principals on which it was founded.

“The Minister must ensure that future appointments to the board are up to this task,” Mr Hague said.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Tourism’s Endless Sense Of Grievance

Sad that a once in a century pandemic should have come along before the government had a clearly thought out plan for rescuing all the firms and saving all the jobs in the tourism sector. Sad that the government now looks like it was making up the criteria for support as it went along. But guess what? To some extent, they were. Possibly because in the modern era, a pandemic had never before caused international travel to evaporate almost overnight... More>>


PREFU: Economy Doing Better Than Forecast

The Pre-election Economic and Fiscal Update released today shows that the near-term economic recovery has been stronger than the Treasury and many economists predicted at the May Budget, as the economy bounced back strongly out of lockdown... More>>


PM Statement: Cabinet COVID-19 Alert Level Review

Takiri mai te ata, ka ao, ka ao, ka awatea, tihei mauriora! Tātou katoa ngā iwi o Aotearoa, tēnā koutou! Tēnā tātou e whakanuia ana i te wiki nei, te wiki o te reo Māori Greeting to you all from Otepoti, Dunedin. This week is the Māori ... More>>


Greens: $297m Fund To Support Sustainable Food And Farming

The Green Party has released its Farming for the Future Plan, including a $297m fund to support farmers and growers to transition to climate-friendly practices. The plan will: · Improve how we look after our land and water, with a levy on the ... More>>


National: Plan To Restore NZ’s Prosperity

National’s Economic and Fiscal Plan carefully balances the need to invest in infrastructure and core public services while also reducing tax pressure on Kiwi families and businesses. National Leader Judith Collins and Finance spokesperson Paul Goldsmith unveiled National’s ... More>>


NZ First: Party List

New Zealand First has a proven twenty-seven-year history of bringing balance and common sense to our government. Amid the continued setbacks of COVID-19 restrictions, New Zealand First has once again sustained its profile by selecting a strong team ... More>>

Election: Arriving Travellers In Isolation To Be Able To Vote By Telephone

Up to 5,000 people in managed isolation or quarantine will be able to vote by telephone in the general election and referendums after an amendment to electoral regulations last week. Chief Electoral Officer Alicia Wright says the Electoral Commission sought ... More>>

National: Investing In Our Children’s Future

A National Government will prioritise lifting achievement for all New Zealand children, no matter their background or ability, National Party Leader Judith Collins and National’s Education spokesperson Nicola Willis say. “Parents just want what’s best for ... More>>

Police: Numerous Arrests Following Investigation Into Historical Offending At Auckland School

Detective Senior Sergeant Geoff Baber, Auckland City Police: Police have made six arrests as part of an operation investigating historical offending at Dilworth School. Auckland City Criminal Investigation Branch have been investigating since a complaint ... More>>






InfoPages News Channels