Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

More Kiwis receiving help via telehealth service

Hon Dr Jonathan Coleman
Minister of Health

1 November 2016

More Kiwis receiving help via telehealth service

Health Minister Jonathan Coleman says the national telehealth service has helped around 425,000 New Zealanders since its launch one year ago.

Dr Coleman today visited the Auckland telehealth service which offers health advice and support to New Zealanders via phone, text and online.

“The integration of telehealth services on one platform delivered by one provider means that Kiwis who makes contact - no matter what phoneline or channel they use – receive the appropriate help they need,” says Dr Coleman.

“Last November the telehealth service brought together seven helplines – Healthline, Quitline, Gambling Helpline, Alcohol Drug Helpline, the Depression Helpline (and the National Depression Initiative services), poisons and immunisation advice for the public.

“Registered nurses, mental health and addiction specialists, and poisons specialists provide 24/7 advice, support, assessment of symptoms, triage and treatment advice.

“Since the telehealth service was launched a year ago there have been more than 550,000 contacts to the service. That’s more than one contact every minute, with 81 per cent of calls answered within 20 seconds.

“Overall the number of contacts to the telehealth service has increased from 36,800 in November 2015 to 42,000 in September 2016 – up 16 per cent.

“I’d like to thank the team of 250 staff, who are based across four call centres and from their homes across the country, for their hard work and commitment.

The telehealth team are also successfully working collaboratively across the sector through partnerships with DHBs, primary care and NGOs.”

Data for September 2016 shows more New Zealanders are receiving telehealth assistance compared to November 2015:
· Healthline – contacts increased from 25,970 to 29,700;
· Depression Helpline - contacts increased from 1,812 to 2,299;
· Alcohol Drug Helpline – contacts increased from 969 to 1,351;
· Quitline – contacts increased from 4,008 to 5,372.

The telehealth service is run by Homecare Medical in partnership with the Ministry of Health, with support from ACC and the Health Promotion Agency.

More services and channels will be added over the coming months, including new mental health services as part of the $12 million boost in Budget 2016 to increase support for people at an earlier stage.

ends

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines


Gordon Campbell: On Why The Greens Shouldn’t Join The Government

We know she’s a miracle worker, but can Jacinda Ardern really find a cure for capitalism? Tough job. Especially when Ardern is being expected to fix the effects of capitalism – child poverty, unaffordable housing, social inequality – without radically changing the economic structures that keep on generating those outcomes. Unfortunately, Ardern and her Finance Minister Grant Robertson are not by temperament (or by ideology) radical, risk taking politicians... More>>


 

PSA: Labour-Led Government Has Mandate For Transformation, Equality And Transparency

The Public Service Association welcomes the progressive electoral landslide New Zealand voters delivered on Saturday, and the union says its members look forward to implementing policies that reduce poverty and inequality, support affordable housing ... More>>

ALSO:

Poll: Labour On 46%, National 31%, While Greens And ACT Both On 8%

Tonight's political poll puts Labour on 46 percent and National on 31 percent with just one day remaining until election day. More>>

ALSO:

NZ First: Winston Peters Returns To Tauranga In Final Campaign Sprint

NZ First leader Winston Peters is on the final campaign sprint after a marathon tour of the whole country as he fights for his political survival, writes Jo Moir. More>>

ALSO:

Election: Labour Releases Full Manifesto

The Labour Party Manifesto sets the ongoing COVID recovery as the top priority for Government. More>>

ALSO:


Stats NZ: New Report Shows Significant Changes To New Zealand’s Climate

Climate change is already happening in New Zealand and could have a profound impact on future generations of New Zealanders, a new report from the Ministry for the Environment and Stats NZ says. Our atmosphere and climate 2020 , released today, includes analysis ... More>>

ALSO:

Judith Collins: Obese People Must Take Responsibility For 'personal Choices'

National Party leader Judith Collins has described obesity as a weakness and says people should not 'blame systems for personal choices'. More>>

Māori Party: Poll Reveals Tamihere On Cusp Of Historic Māori Movement Election Victory

John Tamihere’s election campaign is on the rise and on track to return the Māori Party to parliament, a new Māori TV poll has revealed. The poll released on 11 October during the seventh and final Māori TV Maori Electoral campaign coverage has Tamihere ... More>>

Gordon Campbell: On Four-Year Terms Of Parliament, And On How The US Courts Are Dismantling Democracy

Last week, the issue of four-year parliamentary terms surfaced again. Infuriatingly, it is being discussed purely in terms of its convenience for political parties. They’d get so much more time to enact their policies, free of scrutiny or sanction by voters ... More>>

ALSO:

 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels