Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

Progress In Establishment Of Aged Care Commissioner

Recruitment for an Aged Care Commissioner will start next month, to ensure greater oversight of New Zealand’s aged care sector.

“This sector is responsible for supporting a large and often vulnerable population. While most people are able to access quality care, there have been cases where that care has fallen short, and this is an opportunity to identify areas for improvement,” said Minister for Seniors and Associate Minister of Health Dr Ayesha Verrall.

“Several reports have identified issues in the sector, ranging from the complexity of the complaints process, to feeling fearful of the repercussions from raising issues, and the lack of visibility around service provided by home and community support providers.

“The Aged Care Commissioner will be in place within the next 6 months, delivering on our manifesto commitment and giving older people, their friends and whānau greater confidence in the quality and safety of services,” Ayesha Verrall said.

In 2020/21, the Health and Disability Commissioner and the Advocacy Service received 259 complaints about aged residential care, and 147 complaints about home and community support services. Communication issues were the most common theme, including failure to communicate effectively with family. Inadequate care and treatment issues were also among the most common concerns raised.

“The current system to ensure quality and safety in the sector is fragmented, and it can be complicated navigating services to get help. This disconnect has made it difficult for those who want to make a complaint about aged care to speak up, be heard, and receive a timely response.

“The Aged Care Commissioner will proactively provide leadership and advocacy for systemic change across the entire sector, and be a recognisable figure for resolving complaints,” Ayesha Verrall said.

The new role will sit within the Health and Disability Commissioner’s office.

“The right person for this role will ideally have a deep understanding of aged care services and consumers’ experiences.

“Aged care services include functions such as needs assessment, rehabilitation, home and community support services, support for carers, and aged residential care.

“We need to make sure older New Zealanders experience consistent, quality care that’s culturally appropriate for everyone, particularly our Māori and Pacific communities.

“Our country has an ageing population, and it is projected that by 2034 there will be 1.2 million people in New Zealand aged 65 and over. Although many older people are living healthier for longer, demand for aged care services is also expected to increase.

“The Aged Care Commissioner will be critical to improving the aged care system for the wellbeing of those reliant on this help, and those closest to them,” said Ayesha Verrall.

More information about the process for appointments can be found at https://dpmc.govt.nz/publications/appointments-process

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Covid-19, 21/9: 1,085 Overall Cases, Auckland Moving to Level 3


14 new cases have been discovered in Auckland. Auckland will move to alert level 3 from 11.59pm on Tuesday night, and stay in level 3 for at least two weeks, Prime Minister Jacinda Ardern has announced. The rest of the country will remain in level 2, but will move from gatherings of 50 up to gatherings of 100... More>>

ALSO:


Gordon Campbell: On the Great Covid Mask Debate, plus a music playlist


Ay caramba. Only yesterday, Otago University epidemiologist Dr Nick Wilson was still feeling it necessary to suggest that the government should maybe make mask-wearing compulsory, in the likes of schools and workplaces. The chronic official reluctance to do so is still something of a puzzle. From the outset of the pandemic right through until Delta arrived... More>>



 
 


Government: Keeping our Police safe to keep our communities safe

The Government is committed to keeping our frontline police officers safe, so they in turn can keep New Zealanders safe – with one of the largest investments in frontline safety announced by Police Minister Poto Williams at the Police College today... More>>

ALSO:



Government: Counter-Terrorism Bill Returns To Parliament

The Counter-Terrorism Legislation Bill has returned to Parliament for its second reading in an important step towards giving enforcement agencies greater power to protect New Zealanders from terrorist activity... More>>


Trans-Tasman: Quarantine-free travel with Australia to remain suspended for a further 8 weeks
The suspension of quarantine-free travel (QFT) with Australia has been extended, given the current Delta outbreaks, COVID-19 Response Minister Chris Hipkins said today. “When QFT was established with Australia, both our countries had very few recent cases of COVID-19 community transmission... More>>



Power: Bill Changes Bring Fairness To Charges

A key recommendation of an independent panel to make electricity charges fairer across all households will be put in place, the Energy and Resources Minister Megan Woods has announced... More>>



Government: Parks expiry of licenses, WoFs and regos
As a result of the Delta outbreak, driver licences, Warrants of Fitness (WoFs), Certificates of Fitness (CoFs), vehicle licences (‘regos’) and licence endorsements that expired on or after 21 July 2021 will be valid until 30 November 2021, Transport Minister Michael Wood has announced today... More>>



Child Poverty Action Group: Highest jump in weekly benefit numbers since first lockdown

The current lockdown has triggered the largest weekly increase in benefit recipient numbers since the first lockdown last year, and Child Poverty Action Group is concerned the Government isn't doing enough to assist affected families... More>>


 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels