Scoop has an Ethical Paywall
Hasler: Visit To The ACC Business Service Centre
MEDIA ADVISORY
HON MARIE HASLER
ASSOCIATE MINISTER FOR
ACC
VISIT TO THE ACC BUSINESS SERVICE CENTRE
SEABRIDGE
HOUSE, 110 FEATHERSTON STREET, WELLINGTON
4.00PM TUESDAY,
27 JULY 1999
The ACC Business Service Centre was
established by ACC to ensure direct communication with
people wanting more information about the legislative
changes that came into effect on 1 July this year.
Since the state of the art call centre was established on 17 May staff have received nearly 220,000 calls - at one time calls peaked at a massive 3,000 a day.
The business centre has a very high rate of call retention and staff are required to have in-depth knowledge so they can give quick and understandable answers to at times complicated questions.
The Minister will take the opportunity to see how the call centre operates, meet some of the 49 staff and share a pizza with them during their tea break.
Media are welcome to attend.
Ends
Gordon Campbell: On When Racism Comes Disguised As Anti-racism
Brendon McMahon - Local Democracy Reporter: West Coast Swim Spot Testing Clear Of E-coli
Green Party: Government Throws Coal On The Climate Crisis Fire
Labour Party: Public Transport Costs To Double As National Looks At Unaffordable Roading Project Instead
The Treasury: New Paper On A Framework For Assessing The Economic And Fiscal Impacts Of Climate Change
Government: Pet Bonds A Win/Win For Renters And Landlords
Government: New Zealand Condemns Iranian Strikes
