Parliament

Gordon Campbell | Parliament TV | Parliament Today | Video | Questions Of the Day | Search

 

FEC Key Findings on IRD

“The Finance and Expenditure Select Committee's Inquiry into IRD’s culture and operation vindicates ACT’s long-running complaint that the IRD has a “bully-boy” culture and needs major overhaul. The FEC says amongst other things:

* “There are times when the department’s approach in its dealings with taxpayers has been less than exemplary”;

* “The department in our view sometimes dealt with these taxpayers [i.e. submissioners] in a heavy-handed and dictatorial fashion”;

* “We have taken account of the many examples given to us by taxpayers who have been confronted with amended assessments of apparently insupportable amounts and the subsequent difficulties encountered in trying to understand the basis of assessment”;

* “Recent changes in the tax laws have imposed on taxpayers significant compliance obligations, the department has at its disposal extensive investigatory powers which are less well supervised than those of the Police, and the burden of the ‘onus of proof’ all combine to produce an impression that it is impossible and perhaps foolhardy to ‘take on’ the department”;

* “The policies for instalment arrangements are inconsistently applied across offices, with some offices being overly restrictive relative to the department’s stated policies”;

* “This kind of disregard for the law [in respect of instalment arrangements] could severely damage the integrity of the tax system”;

* The Committee expressed “concern” at the pattern revealed by submissioners of a “heavy-handed approach to debt collection” and “standover tactics”;

* “We consider that the department’s culture is one which sometimes emphasises enforcement at the expense of providing a courteous and professional service to taxpayers. The fact that taxpayers have obligations does not excuse the manner in which some taxpayers have been treated by the Department”;

* “We believe that the pendulum has swung too far towards the use of sanctions and threats to enforce compliance”;

* “What we consider is required is an attitudinal shift. This shifts needs to come from senior management and involve a restatement of values focussing on the needs of the department’s customers”;

* “More checks and balances on the department’s exercise of its powers are required to enhance the integrity of the tax system”;

* “There is a need for a cultural shift in the department to reflect a greater customer oriented ethos”;

* “The culture of any organisation stems from its leaders. Some submissioners to us suggest that the department’s senior management team, including the Commissioner, have engendered a culture of punishment and fear which impacts upon both staff and in turn taxpayers. Irrespective of the extent to which this is true, we believe that there must be a cultural shift within the department, and that shift must come from the top”. * We need changes in the laws and policies that drive the IRD. We also need fresh management to effect the necessary shift in culture,” said Rodney Hide.


ends

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines


Gordon Campbell: On The Rivals For The Covid Saliva Testing Dollar

If you want a good insight into what the limits of tiny, barely discernible steps to reduce poverty actually look like, delve into the latest Statistics Department figures on poverty in New Zealand Most of the nine measures utilised reveal little or no progress in combatting poverty over the 21 months to March 2020... More>>


 

Government: Reserve Bank To Take Account Of Housing In Decision Making

The Reserve Bank is now required to consider the impact on housing when making monetary and financial policy decisions, Grant Robertson announced today. Changes have been made to the Bank’s Monetary Policy Committee’s remit requiring it to take into ... More>>

ALSO:


RNZ: Alert Levels Remain

There are no new community cases of Covid-19 today, the Ministry of Health has confirmed.
Covid-19 Response Minister Chris Hipkins says at least half of the Papatoetoe High School community have been tested and the results that have come through so far have all been negative... More>>

ALSO:

Stats NZ: Latest Release Of Child Poverty Statistics

All measures of child poverty were trending downwards, prior to the COVID-19 lockdown, across the two years since year ended June 2018, Stats NZ said today. The COVID-19 lockdown in late March 2020 affected Stats NZ’s ability to collect data from households ... More>>

ALSO:


NZ Initiative: New Report Highlights How Our Housing Crisis Could Worsen If We Don’t Act Now

If New Zealand politicians thought the housing crisis in 2020 was bad, the worst is yet to come, warns a new report by The New Zealand Initiative. In The Need to Build: The demographic drivers of housing demand , Research Assistant Leonard Hong ... More>>

Parliament: Kiwi MPs Among The “Most Educated In The World”

New analysis of MP qualifications reveals New Zealand’s Parliament is one of the most educated and highest qualified in the world, and significantly more educated than Australia’s. The research, by Mark Blackham of BlacklandPR and Geoffrey Miller ... More>>

The Dig: An Illogical Ideological Struggle

Dig beneath all the trade wars and the arguments to the effect that the USA should not permit China to achieve economic and technological superiority, or even parity, and you find the real reason behind the conflict... More>>

Travel: Government Eases Visa Restrictions For Visitors In New Zealand

Visitor visa holders will be able to stay in New Zealand a little longer as the Government eases restrictions for those still here, the Minister of Immigration has announced. More>>

 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels