Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

Time for Politicians to Provide CYF Complaints Authority

24 January 2012

Time for Politicians to Provide CYF Complaints Authority

Family First NZ is repeating its call for an independent CYF Complaints Authority as a result of evidence shown on TVNZ’s Close Up programme on Tuesday night.

“CYF work in very difficult circumstances but it is essential that there is external accountability for their actions. We are being contacted by far too many families saying that either CYF aren’t listening or that CYF are a ‘law unto themselves’,” says Bob McCoskrie, National Director of Family First NZ.

“When CYF make mistakes, the only option for families is either a costly court process where CYF have an unlimited pool of resources to defend its actions - courtesy of the taxpayer, or trying to get in front of the existing internal complaints panel.”

“We have long been asking for a totally independent Board similar to the Independent Police Complaints Authority. We desperately and urgently need an independent body to hear complaints about the highly sensitive nature of intervening in families. There is a Health and Disability Commissioner, a Police Complaints Authority, even a Motor Vehicle Disputes Tribunal.”

Information obtained by Family First NZ under the Official Information Act shows a 150% in ex gratia payments between 2010 and 2011 - from $334,912 in 31 cases in 2010, to $836,375 in 55 cases in 2011. Ex gratia payments are made where the Ministry’s actions or performance have been deficient to a degree that the individual has suffered loss or harm.

The Social Services Committee released a report last September recommending that the Government investigate establishing an independent CYF Complaints Authority. The Select Committee acknowledged that they were ‘concerned to hear that the ministry does not monitor complainants’ ultimate satisfaction with the process‘ and that ‘people whose complaints reach the Chief Executive’s Advisory Panel have to be persistent to resolve their issues’.

“An independent CYF Complaints Authority will ensure that appropriate policy and procedures have been followed, will be in the best interests of the social workers, and will result in public confidence and accountability for actions and decisions by CYF workers,” says Mr McCoskrie.

Family First’s Value Your Vote survey of the party leaders released during the election last year found that ACT, Green, Mana, NZ First, and United Future parties all supported the establishment of an independent body.

An independent poll of 1,000 NZ’ers in 2011 found two out of three support the need for this Authority.

ENDS

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On What We Could Do For Hong Kong, If Only We Dared

There has been something repulsive about PM Jacinda Ardern’s assurances that our joint 5 Eyes criticism of China’s actions over Hong Kong – and China’s harsh reaction – are all well understood on both sides. According to Ardern, it has been a case of us saying the sort of things we’ve said before, them acknowledging our need to do so, and then them responding much as we would expect them to do. All neat and tidy. Frankly, if all of this is merely virtue signalling on our part, and huffy declarations of independence on their part, then what’s the point of this diplomatic dance..? More>>

 

Grant Robertson: Government To Review Housing Settings

New Zealand’s stronger-than-expected economic performance has flowed through to housing demand, so the Government will review housing settings to improve access to the market, the Finance Minister Grant Robertson announced today. “Our focus More>>

ALSO:

Law Commission: Recommends New DNA Laws For Criminal Investigations

Te Aka Matua o te Ture | Law Commission today released a report that recommends a new, comprehensive regime to control how DNA is obtained, used and retained for criminal investigations. The report has revealed significant gaps in the operation ... More>>

ALSO:

National: Leader’s Speech At Annual General Meeting

Good morning delegates. It’s an absolute privilege to be speaking as your leader. I’d like to acknowledge the party president, regional chairs, board members, National Party staff, our MPs, our candidates, and most importantly, you – the delegates, ... More>>

ALSO:


Economy: Crown Accounts Reflect Govt’s Careful Economic Management

The better-than-expected Crown accounts released today show the Government’s careful management of the COVID-19 health crisis was the right approach to support the economy. As expected, the Crown accounts for the year to June 2020 show the operating balance ... More>>

ALSO:

Green Party: Announce Portfolio Reshuffle With Talented And Energised Caucus Team

“The Green Party caucus offers a breadth of talent and energy to the Parliament this term. In ten MPs you have a small business owner, a human rights lawyer, an academic, a climate negotiator, a transport planner, and so much more”, Green Party ... More>>

ALSO:

APEC: New Zealand Ready To Host Virtually

Prime Minister Jacinda Ardern took over the leadership of APEC earlier today, when she joined leaders from the 21 APEC economies virtually for the forum’s final 2020 meeting. “We look forward to hosting a fully virtual APEC 2021 next year. While ... More>>

ALSO:

 
 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

InfoPages News Channels