Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

Official Information Act response times improving

Official Information Act response times improving

State Services Commissioner Peter Hughes has today published the Official Information Act statistics for the 2016/17 year showing an improvement in the timeliness of responses.

Agencies responded to 93% of all requests on time (39,000 of 41,935 in total), which is up 5.4 percentage points from the 87.6% recorded for 2015/16.

“Government agencies need to be open and transparent with New Zealanders,” Mr Hughes said. “When New Zealanders ask us for information we need to respond properly every time.”

The latest statistics cover 111 different agencies who collectively handled 41,935 requests, which is a 4.1% increase on the 40,273 requests in 2015/16. The number of requests to each agency ranged from 0 to 11,257 with a median number of 73.

Agency on-time performance ranged from 62.9% to 100% of requests handled within legislated timeframes. A total of 40 agencies achieved 100% on time performance.

“It’s good to see that timeliness is improving, but there is still plenty to do,” Mr Hughes said.

“The Official Information Act sets clear timeframes for responses and we need to be meeting them every time,” he said.

District Health Boards have improved overall, with the median on time performance across the group increasing from 82.4% to 88.8%, and 15 of the 20 DHBs improving. However, DHBs remain the poorest performing group overall.

“The increase in timeliness is good to see but DHBs need to keep working hard as significant improvement is still required,” said Mr Hughes.

“A small number of Public Service departments showed poorer on-time performance than last year. This is not good enough and I have written to the Chief Executives asking them to provide me with their plans to improve their agency’s performance in this area,” said Mr Hughes.

By contrast, the Departments of Conservation and Corrections both handled significantly more requests this year (53% and 39% increases respectively) and improved timeliness performance (from 73% to 90% and from 91% to 97% respectively).

“This is an excellent result and I commend the Chief Executives and staff of these agencies for their commitment and hard work,” Mr Hughes said.

Six agencies (NZSIS, GCSB, Civil Aviation Authority, Ministry of Justice, Ministry for the Environment and Heritage NZ) reported degraded timeliness performance as a result of restricted building access following the Kaikoura earthquake in November 2016.

SSC will be publishing a range of OIA guidance material over the coming months. This material is designed to give useful and practical assistance and help streamline the process for State servants who respond to OIA requests. This guidance is being developed with assistance and advice from the Office of the Ombudsman.

“This guidance will help agencies improve their processes and help staff to get the responses right,” said Mr Hughes.

The Chief Ombudsman is also today publishing data setting out the number of complaints received by his office and details of what was done in response, including the final view issued.

“Together these statistics give a comprehensive view on how well government agencies are meeting their obligations under the Official Information Act,” Mr Hughes said.

The latest OIA statistics are available on the SSC websitehttp://www.ssc.govt.nz/official-information-act-statistics

The Chief Ombudsman’s complaints data is available on the Office of the Ombudsman website http://www.ombudsman.parliament.nz/resources-and-publications/oia-complaints-data

Noteworthy Observations

51.5% of all requests were handled by three agencies: Police (11,257), EQC (6,924), and Corrections (3,425).

80% of all requests were handled by 16 agencies.

Seven agencies handled more than 1,000 requests: Police, EQC, Corrections, Fire and Emergency, MBIE, Defence, and Customs.

New Zealand Police account for more than one quarter of all OIA requests (26.8%). Their volume was up slightly (2%) this year, and their timeliness performance improved by thirteen percentage points from 78% to 91%.

580 complaints to the Ombudsman were notified to agencies. This represents 1.38% of OIA requests handled (approximately 1 in 72).

A total of 117 final views were made by the Ombudsman against agencies. This represents 0.28% of OIA requests handled (approximately 1 in 360) and 21% of notified complaints.


ENDS


© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Political Twins, And On Labour Extending Its Wage Subsidy Scheme


A quick quiz for the weekend. Which political party currently represented in Parliament issued a press release yesterday that contained these stirring passages:
“[We have] long supported a free trade and free movement area between Canada, Australia, New Zealand, and the United Kingdom…on trade, immigration and investment, New Zealand must favour countries who share our values. New Zealand must do its part to reinforce freedom and democracy around the world by diversifying our markets and building stronger relationships with those who share our values... More>>

 

Parliament Adjourns: Adjournment Debate: Speaker Trevor Mallard

The 52 Parliament has sat for the last time before the September Election. It sat for 245 days... More>>

ALSO:

E-Cigarettes: Vaping Legislation Passes

Landmark legislation passed today puts New Zealand on track to saving thousands of lives and having a smokefree generation sooner rather than later, Associate Health Minister, Jenny Salesa says. The Smokefree Environments and Regulated Products (Vaping) ... More>>

ALSO:


National: $4 Billion Investment To End Wellington’s Congestion Woes

A National Government will invest another $4 billion in transport infrastructure across Wellington, igniting the economy and delivering the congestion-busting solutions the region has long been crying out for, National Party Leader Judith Collins says. ... More>>

ALSO:

Gordon Campbell: On The Virtues (and Fluffed Opportunities) Of The Operation Burnham Report

One unspoken rule of thumb in any official public inquiry is : whatever you do, don’t conclude you were made to listen to “a litany of lies” even if the evidence of a deliberate cover-up is right there under your nose. In that respect, the report ... More>>

ALSO:


Horizon Research Limited: How Judith Collins Stopped The Bleeding

Horizon Research includes questions on voting from time to time in its surveys – for both forthcoming referenda and general elections. More>>

Your Vote 2020: Bringing Election Coverage To Viewers Across TVNZ Channels And Platforms

As New Zealand gets ready to head to the ballot box this September, 1 NEWS is bringing voters comprehensive coverage and analysis of this year’s General Election. TVNZ’s coverage will draw on the depth of experience held across the 1 NEWS team, says Graeme ... More>>

Economy: 30% Believe Households Worse Off, 298,000 Expect To Lose Jobs

64% of New Zealanders feel the economic position of their households is the same or better than a year ago – and 30% think it is worse or much worse, while 298,000 think they will lose their jobs in the next 12 months. Households’ perceptions ... More>>

State Services Commission: Findings Of Investigation Into COVID-19 Active Cases Privacy Breach

Deputy State Services Commissioner Helene Quilter has today announced the findings of an investigation into a breach of privacy regarding sensitive personal information. The investigation looked into who or what caused the disclosure of the information, ... More>>

International Security: New Zealand Suspends Extradition Treaty With Hong Kong

The New Zealand Government has suspended its extradition treaty with Hong Kong and made a number of other changes in light of China’s decision to pass a national security law for Hong Kong, Foreign Affairs Minister Winston Peters says. More>>

ALSO:


 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 


 

InfoPages News Channels