Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search


Open Letter To Government From Non-bank Lenders: The Path Forward On CCCFA Changes

Responsible lenders are not interested in telling the Government “I told you so” when it comes to unintended consequences of changes to lending laws that are now causing grief for everyday Kiwis seeking finance.

The Financial Services Federation (FSF), the industry body for responsible non-bank lenders, has written an open letter to Commerce and Consumer Affairs Minister David Clark and officials outlining specifically what it believes needs to be done, and a desire to work together to get it right.

The FSF and its members take a conservative approach to compliance and support the government’s mandate to stamp out predatory lending, but also strongly support the call for an investigation into the effects of the changes to the Credit Contracts and Consumer Finance Act 2003 that came into effect from 1 December 2021.

These laws do not just affect bank customers, but people seeking finance for anything from a motor vehicle to a household appliance or a mortgage from a non-bank provider, which is a steadily growing sector. Data gathered from FSF’s members in 2021 by KPMG showed that almost half of personal consumer lending in Aotearoa New Zealand is being financed by non-bank lenders.

The FSF’s open letter addresses changes which the FSF supports, such as the introduction of a definition of a “high-cost lender” or “high-cost loan”, a limit on the amount of fees and interest that can be charged by such high-cost lenders, and an interest rate cap of 0.8% per day per annum on all high-cost loans.

But the letter also identifies in detail the major causes of concern for lenders, and why it believes the overly prescriptive “one-size-fits-all” approach to assessing affordability has led to the poor experiences for consumers we are now seeing. It wants to see a return to the principles-based approach of the previous regime unless dealing with an identified vulnerable consumer.

“We believe that a fundamental problem with the process of developing the 2021 CCCFA changes is that while the intention was to address the issue of irresponsible lenders preying on vulnerable customers, treating all consumers as being vulnerable, which is what these regulations are requiring lenders to do, is entirely unreasonable,” says FSF Executive Director, Lyn McMorran.

“The FSF is eager to work constructively with Government and officials on any further investigation to ensure better outcomes for all consumers seeking access to credit in New Zealand provided by responsible lenders, whether they be banks or non-bank lenders.

“Our members are also available and keen to talk to Government and officials about their experiences and those of their customers, and are hoping that they will be listened to.

“We hope that a level of understanding that we are all working together for the greater good – reasonable access to credit provided responsibly by all lenders, and protection of those who are vulnerable – can be constructively achieved this time around.”

Access the open letter here

Open letter contents (includes executive summary):

  • Application of the CCCFA changes to all lenders
  • The effects of the changes on customers of non-bank lenders
  • How FSF members have worked with their customers since COVID-19
  • What the FSF believes are the problems with the CCCFA in its current form
  • What in particular is wrong with the Affordability Regulations
  • What the FSF believes should be done to improve the CCCFA regime
  • Where to from here

The FSF’s submissions over the course of the consultation period can be found here. In November 2021, FSF and the New Zealand Bankers’ Association, with support from FinCap, produced the resource “Changes to consumer lending and how it affects you,” to help signal the incoming changes to consumers, see this here.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Rabuka’s Possible Return In Fiji

Fiji signed onto China’s Belt and Road initiative in 2018, along with a separate agreement on economic co-operation and aid. Yet it took the recent security deal between China and the Solomon Islands to get the belated attention of the US and its helpmates in Canberra and Wellington, and the Pacific is now an arena of major power rivalries...


Budget: Climate Investments Provide Path To Economic Security
The Government is investing in New Zealand’s economic security by ensuring climate change funding moves away from short-term piecemeal responses and towards smart, long-term investment... More>>


Budget: Updated My Vaccine Pass For Those Who Want It

New Zealanders who are up-to-date with their COVID-19 vaccinations will be able to download an updated My Vaccine Pass from 24 May, COVID-19 Response Minister Chris Hipkins said today... More>>

Speaker: 2022 Register Of Pecuniary And Other Specified Interests Presented
The 2022 Register of Pecuniary and Other Specified Interests of Members of Parliament was presented in the House today. It contains a summary of members’ interests as at 31 January 2022... More>>

Classification Office: Following Decision To Ban Manifesto The Buffalo Mass Shooting Livestream Is Now Banned
The livestream video of yesterday’s mass shooting in the United States has now been banned, Acting Chief Censor Rupert Ablett-Hampson announced this morning. The decision follows on from his decision yesterday to call in and ban the ‘manifesto... More>>

Borders: New Zealand Poised To Welcome International Students Back
New Zealand is fully reopening to international students and the Government is committed to help reinvigorate and strengthen the sector, Education Minister Chris Hipkins said today... More>>

Inland Revenue: Commissioner Appointed
Deputy Public Service Commissioner Helene Quilter QSO has today announced the appointment of Peter Mersi to the position of Commissioner and Chief Executive, Inland Revenue Department... More>>




InfoPages News Channels