Ericsson NZ partnership with Zintel Communications
Ericsson NZ to grow enterprise market via new partnership with Zintel Communications
Ericsson New Zealand
(“Ericsson”) today announced that it has entered into a
strategic partnership with telecommunications service
provider, Zintel Communications Limited, to expand its
distribution, sales and service capability in the Enterprise
Under the partnership, Zintel will establish and operate a wholly owned subsidiary, Ericsson Enterprise Systems (NZ) Limited, distributing Ericsson telephony equipment through a nationwide network of resellers and partners.
Ericsson Enterprise Systems will acquire commercial contracts, equipment and other assets from Ericsson and will work closely with the company to ensure continuity of service to customers and Ericsson's authorised reseller channel. Ericsson Enterprise Systems will be a provider of Ericsson Enterprise equipment to the reseller channel and, for its part, will be the principal seller and service provider of Ericsson Enterprise equipment exclusively.
Ericsson Enterprise Systems will also service nominated Ericsson key account customers and sell to and service other specified accounts. The agreement is in line with Ericsson’s global Enterprise indirect multi-channel strategy.
“We are keen to broaden our market coverage and support our Enterprise customers in optimising their technology investments,” says Krishna Kumar, General Manager, General Business Unit, Ericsson New Zealand.
“We believe now is a good time to take a position in the market with a new and innovative Enterprise partnership. Our partnership, with its focus on selling through partners, will provide more focused account management, ensure continued improvement in our customer service and achieve the business growth we are aiming for.”
“This partnership will give Ericsson customers and channel partners access to a dedicated and committed distribution and service organisation,” says Zintel Director Nick Gordon.
“By focusing exclusively on Ericsson Enterprise telephony products, we will be able to service customers and channels responsively and effectively. It also represents a major advance for Zintel, greatly expanding our base of operations in New Zealand,” he said.
Zintel is a New Zealand-based telecommunications service provider with customers in New Zealand and Australia. Formerly TelWord 0800, Zintel has for several years offered a range of value-added network services including 0800 and 0900 services, billing, reporting and analysis. With the emergence and growing market acceptance of a service provider model, Zintel is expanding its range of service offerings and operational base.
Ericsson is the leading provider in the new telecoms world, with communications solutions that combine telecom and datacom technologies with freedom of mobility for the user. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for its customers - network operators, service providers, enterprises and consumers - the world over.
For further information, please contact:
General Manager, General Business
Ericsson Communications (NZ) Ltd
Ph: +64 4 460-1000 Nick Gordon
Ph: +64 9 363-1200