Video | Business Headlines | Internet | Science | Scientific Ethics | Technology | Search

 

American Express Offers Tips For Online Shoppers

AUCKLAND ( Nov. 29, 2000) – Online shopping is expected to be big business this Christmas, with a majority of New Zealand households now in a position to make purchases over the internet.

Research by American Express shows there continues to be some nervousness amongst New Zealanders about shopping online, so the company has suggested some simple steps to take before making that e-purchase.

American Express New Zealand Country Manager Anna Hynes recommends consumers examine a website’s privacy policy before shopping.

“Look for sites that clearly explain why data is collected and how it is used,” she said.

Ms Hynes suggested consumers look for online sites that use encryption to protect confidential information when it is transmitted.

It is also a good idea to make sure there is another way to contact an online company – perhaps by telephone or facsimile – to address any questions or concerns about an order.

Ms Hynes also urged consumers to understand an online shopping site’s policy on returns or exchanges, and to check out a website’s policy on freight costs.

“Make sure you understand exactly how much you are paying for shipping costs and what the delivery time will be,” she said.

As well as ensuring websites are secure, Ms Hynes said consumers should use a secure payment method.

For American Express Cardmembers, the company offers an Online Guarantee that ensures they will not be held responsible for any unauthorised charges made on their Cards while shopping over the internet.

If American Express Cardmembers discover any fraudulent transaction has taken place with their Card as a result of an online shopping trip, then they will not be held responsible for the charge. The guarantee applies for all New Zealand American Express Cardmembers shopping on the web, regardless of where the site is based.

The Online Guarantee is in addition to the American Express Cardmember Terms and Conditions. These already ensure that if Cardmembers are billed for merchandise online that never arrives, they can arrange a credit for the transaction through American Express.


“With this sort of security, Christmas shopping online should be a breeze this year, " Ms Hynes said.


About American Express:

The American Express Company, which is celebrating it 150th anniversary this year, is a diversified worldwide travel, financial and network services company. Founded in 1850, it is a leader in charge and credit cards, Travelers Cheques, travel, financial planning, investment products, insurance and international banking. For more information about American Express, visit the worldwide web site at http://www.americanexpress.co.nz.


For further information:

Mark Reynolds
Public Affairs
American Express New Zealand
Tel: 09 3674370
025 2073303

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 


Digitl: The home printer market is broken
Printers are more of a security blanket that a serious aid to productivity. Yet for many people they are not optional.
Even if you don’t feel the urge to squirt ink onto dead trees in order to express yourself, others will insist on printed documents... More>>


Serious Fraud Office: Commences Enquiries Into Allegations Of COVID-19 Wage Subsidy Fraud
The Serious Fraud Office has commenced a number of enquiries into alleged abuse of the Government’s COVID-19 Wage Subsidy. Director Julie Read said the allegations relate to multiple complex cases of potential fraud that have been referred to the agency following extensive investigations ... More>>



Environment: Preliminary Environmental Data On New Zealand’s Air Quality Released Today

The Ministry for the Environment and Stats NZ have published the Our air 2021: preliminary data release today. We are currently working to revise the Our air 2021 report to incorporate analysis of the World Health Organization (WHO) 2021 air quality guidelines that were released on 23 September 2021... More>>

ComCom: Companies In Hot Water For Selling Unsafe Hot Water Bottles And Toys

A wholesaler and a retailer have been fined a total of $140,000 under the Fair Trading Act for selling hot water bottles and toys that did not comply with mandatory safety requirements. Paramount Merchandise Company Limited (Paramount) was fined $104,000 after pleading guilty in the Manukau District Court... More>>



Reserve Bank: Robust Balance Sheets Yield Faster Economic Recovery

Stronger balance sheets for households, businesses, financial institutions and the government going into the pandemic contributed towards maintaining a sound financial system and yielding a faster economic recovery than following previous deep recessions... More>>


Transpower: Releases Independent Report Into Events Of August 9
Transpower’s Chief Executive Alison Andrew has today released an independent report into the grid emergency of August 9 when insufficient generation was available to meet demand, leading to some customers being disconnected... More>>