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PeopleSoft Enterprise Service Automation Solution

PeopleSoft Introduces Industry-Leading Enterprise Service Automation Solution

Frost & Sullivan Honours PeopleSoft 8 ESA
With Market Engineering Leadership Award

Auckland – November 19, 2001 – Today at PeopleSoft Connect 2001 Asia Pacific in Sydney, PeopleSoft (Nasdaq: PSFT) introduced its industry-leading PeopleSoft 8 Enterprise Service Automation (ESA) suite to the region. PeopleSoft 8 ESA is the only solution for end-to-end service automation, optimising the entire service process from services procurement, through project and resource management, to service delivery.
“Many companies spend more than twice as much on services as they spend on any other category, including raw materials and operating goods -- yet this spending is one of the largest uncontrolled costs in business,” said Craig Conway, PeopleSoft CEO and president. “Controlling service spend requires a unique combination of human capital and financial management, and procurement expertise. PeopleSoft has leveraged our knowledge and strong heritage as leaders in these application areas to deliver the only end-to-end solution to control service spend.”
The ESA market represents a significant business opportunity for PeopleSoft. While companies have spent billions of dollars optimising their manufacturing supply chains, most haven’t invested in optimising services. According to the Centre for Advanced Purchasing Studies, 54 percent of corporate purchasing spend goes towards buying services.
“Controlling service spend is a business imperative for companies worldwide,” said Andrew Barkla, Vice President PeopleSoft Asia Pacific. “PeopleSoft 8 ESA has set the standard for solutions that manage service costs and maximise the value of those services. This industry-leading solution gives organisations the ability to realise dramatic productivity gains, greater operational efficiency and increased profitability.”
Major new ESA business wins include Cap Gemini Ernst & Young, Siemens Medical Systems, KPMG Consulting Inc., Federal Express, Sybase, Wells Fargo, BEA Systems, Dynegy, and Carreker.
PeopleSoft 8 ESA includes the following applications: Services Procurement, Resource Management, Contracts, Projects, Expenses, Mobile Time and Expense – Palm, Travel, Workforce Analytics, and Financial Analytics. All components of PeopleSoft’s integrated ESA suite are available immediately.

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Frost & Sullivan Honours PeopleSoft with Market Engineering Leadership Award
Independent analyst firm Frost & Sullivan recognises outstanding industry achievements by presenting marketing engineering awards to top companies in a variety of regional and global markets. PeopleSoft has been awarded the Market Engineering Leadership Award for its contribution to the services automation market.
“Amongst enterprise software vendors, PeopleSoft ESA is the most advanced in the development of its software,” said Andrew Ball, research analyst at the independent analyst firm Frost & Sullivan. “Our awards commend organisations like PeopleSoft for excellence in specific marketing qualities, such as leadership, strategy, service, innovation, integration, and development.”
About PeopleSoft Inc.
PeopleSoft (Nasdaq: PSFT) is the world's leading provider of collaborative enterprise software. PeopleSoft pure internet software enables organisations to reduce costs and increase productivity through collaboration with their customers, suppliers, and employees. PeopleSoft's integrated, best-of-breed applications include Customer Relationship Management, Enterprise Service Automation, Supply Chain Management, Human Resources Management, Financial Management, and Enterprise Performance Management. More than 4,700 organisations in 107 countries run on PeopleSoft software. For more information, visit us at

PeopleSoft began operations in Asia Pacific in 1993 and now has offices in Sydney, Melbourne, Canberra, Perth, Brisbane, Adelaide, Auckland, Wellington, Singapore, Hong Kong, Malaysia and Taiwan. Its customers include AAP, AMP, ANZ, Australian National University, Australian Stock Exchange, Bangkok General Hospital, Coles Myer, Department of Defence, Eastern Energy, Ford, Foxtel, Government of Singapore Investments Corporation, HSBC Holdings, John Fairfax Holdings, Mass Transit Railway Corporation (MTRC) Hong Kong, National Mutual Health Insurance, NZ Police, NZ Post, UNITEC, Reserve Bank of Australia, Reding Paper Products, Transfield Pty Ltd, University of NSW, Hewlett-Packard, Citibank, AMD, DBS Bank, PSA Corporation, Singapore Ministry of Finance, Morrison Express, Singtel, Starhub, Tenaga Nasional, Telekom Malaysia and Swire Properties.

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