Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search


CAB Wants Super-sleuths With Online And Real Time Attitude

Citizens Advice Bureau Whangarei is looking for new volunteer interviewers with the savvy to find the answers to any imaginable question.

They don’t need people who know it all, just people who know how to find it all.

Co-ordinator Moea Armstrong said the voluntary role is becoming increasingly demanding as clients arrive with complex and interlinked issues. Untangling these one by one and helping people move on is a valuable addition to the social service network in Whangarei.

“We were once known as just a referral agency, but we do a lot more these days. We would love to hear from people willing and able to support people with their appointments at other agencies, if needed.

“We also want super-sleuths who can interpret government websites to get the answers, to find out all that might be possible for our clients to benefit from, and then empower them to get prompt action on their issue.”

The subjects of enquiries range from consumer rights through to housing, relationship problems, immigration, employment rights and beneficiary assistance, as well as contacts for other organisations.

Volunteers commit to a half day each week to meet people and answer their phone enquiries. There is also an online real-time chat service, and volunteers also host the free legal advice clinics held at the bureau each fortnight.

There will be three training days (May 26, June 2, June 9) as part of a structured induction process for new volunteers, with ongoing mentoring provided. The bureau is looking for a diverse range of volunteers including Maori, migrants, men and people with disabilities.

The CAB office is at the Old Public Trust Building, 69 Bank St, Floor 2. Volunteers should call the bureau on 438 8046 or email whangarei@cab.org.nz to ask for an application form.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The Erebus Memorial In Parnell

Social media can be a wonderful tool for bringing people together in a common cause. It can also be a seedbed and spreader of mis-information on a community-wide scale. To which category do the protests against the siting of an Erebus memorial (to the 257 New Zealanders who died in that tragedy) in a secluded corner of a Parnell park happen to belong? IMO, it is clearly the latter, and the reasons for thinking so are explained below... More>>


National: Proposed Hate Speech Laws A Step Too Far

Reports of the Government’s proposed new hate speech laws go a step too far and risk sacrificing the freedoms New Zealanders enjoy, National’s Justice spokesperson Simon Bridges says. “The reforms are supposedly including protections to every ... More>>


Agriculture: Government To Phase Out Live Exports By Sea

The Government has announced that the export of livestock by sea will cease following a transition period of up to two years, said Agriculture Minister Damien O’Connor. “At the heart of our decision is upholding New Zealand’s reputation for high ... More>>


Norman Gemmell: New Zealand’s New Housing Policy Is Really Just A New Tax Package — And It’s A Shambles

Norman Gemmell , Te Herenga Waka — Victoria University of Wellington Economists like to talk about “optimal policy instruments” — essentially, policies that achieve their objectives more effectively or efficiently than the alternatives, and ... More>>

Claire Breen: ACC’s Policy Of Not Covering Birth Injuries Is One More Sign The System Is Overdue For Reform

Claire Breen , University of Waikato Recent media coverage of women not being able to get treatment for birth injuries highlights yet another example of gender bias in healthcare in New Zealand. More>>

Police: Police Accept Findings Of IPCA Report Into Photographs Taken At Checkpoint

Police accept the findings of a report by the Independent Police Conduct Authority (IPCA) relating to photographs taken at a checkpoint in Northland. On November 16, 2019, Police set up a checkpoint down the road from a fight night event in Ruakaka ... More>>


Health: Drug-Testing Law To Be Made Permanent

Interim legislation that is already proving to keep people safer from drugs will be made permanent, Health Minister Andrew Little says. More>>




InfoPages News Channels